hia, i dont want to be to quick on the uptake, but, as i pay and go with a santander store card, i have been right up to date with all payments, as having debt already, i need to keep a very careful eye on my accounts.anyhow, after going through my bank statements and purchases, i notice i have been charged twice on one two items.i phoned up the customer services and paid 8 pounds to find nothing out, i will now have to write, i guess, to find out what to do.i am writing this as a possible warning, if that counts for anything.thank you for posting your complaints as well.p.s.get the customer services assessed. read full review »