Here is the cancelation # for onlingo 1-800-949-6880. Do a online search for "cancel onlingo". Go to one of the syndero.com websites. This is where the # is. I just canceled today. I still have to pay the shipping to and from. But they are supposed to email directions on how to mail it back, and give me 30 days to do it. I hope this was helpful. read full review »