Sears Sold me a new carrier Furnace in January 09 . The sales people were extremely high pressure and promised Sears rewires all electrical connections with a new installation, . They also provided a five year maintenance agreement which they never gave me., I had to request and finally received nine month later. It is not a maintenance agreement but an extended warranty. so the $200. plus a year I would save was a lie., they just came and provided their annual maintenance and cleaning and charged for a new filter, which has always been a part... read full review »