As a customer for Hughes Net satellite internet for over three years I was a happy customer until my house burned down and destroyed the equipment. I was of course no longer under the minimum contract requirements. I called up to cancel my service and the outsourced help desk folks talked me into suspending the account. Before I got the house rebuilt (it took nearly 11 months) Hughes Net reactivated the service. I argued that they should cancel the account and that I wasn't going to pay them when I could not use it as I had not yet... read full review »