I contacted the servicer of my student loan to dispute a late fee. Apparently, my payment did not go through because I incorrectly entered my account number. However, they never contacted me to inform me that my payment was rejected. The customer service representative I spoke to, named Marie, was rude, condescending, insulting, and unprofessional. She made condescending comments when I told her that I was not informed that my payment was rejected such as, "Would you do this with your mortgage company?" When I asked her what the... read full review »