I received a letter from Citi Financial that my car loan account had been sold to Santander and that we would be receiving a coupon booklet to make our car payments in the future. I began checking the mail daily in an effort to make sure I did not overlook receiving this booklet so that I could make my car payment in a timely manner. However, I did not receive a booklet from Santander; what I received was a statement that was supposedly mailed out on 9/27/10 and may payment was due 10/10/10. This statement was received on Saturday 10/09/10;... read full review »