I am actually a reseller of Direct TV. I set up a customer for a direct tv package that they decided they needed to change after it had been submitted. So I took charge to make the changes the next day. I have never been treated so rudely!!! How this company got number one customer service rated makes me cringe to think what customer's must be going through with the other companies. If anyone should be able to get someone to respond and get something accomplished one would think it would be someone like me who not only could be a... read full review »