I was set to receive my direct tv on saturday when the technician arrived and said he could not install due to the weather and lack of proper ladder. no problem. On day two they arrived and said that they could not install due to lack of proper ladder and cables. Customer service relayed this to the technician supervisor who would be contacting me within the hour to hopefully, install our cable. An hour goes by and no phone call from the supervisor. I then called direct tv again and they assured me that a supervisor would be contacting me to... read full review »