I've been soo lucky to have made the mistake of changing from Dish to Direct TV. Tis Sunday morning and I've waited 35 minutes to talke to someone about my DVR crashing again. Finely a guy answers and he has to read the book on how to fix my problem. As always, when they don't know, push the red button on both the main DVR and the bedroom or unplug it from the wall. After 3 months I hate this damn system and thier service wait times but it will cost me about $300 to change, please don't make the same mistake I did. read full review »