My mother moved from her condo and had Dish for approx. 10 years. I took over her condo and attempted to reinstate service. I was transferred 7x before being dropped, after having explained this and exactly what package I wanted. I called back and was transferred 3x after the same. When I finally reached someone I requested that I not be transferred, but was instead put on hold for 25 mins. They said that because my mother and I shared the same last name (shame on her!) and other customers had violated procedures by cancelling service and... read full review »