Attempted to register a new publisher imprint with Lightning Source -- they provide NO online assistance with the application. Asking a question is forbidden: they are the latest SOUP NAZI : no questions! Go away! NO service for you! If one persists in trying to receive assistance, one is given the boot from the queue and contacted by semiliterate yahoos who tell you to read the manual. Duh! Obviously the online manual does not answer the entire universe of possible questions which arise during the online application. Lightning Source... read full review »