In August, we shipped a fine musical instrument (viola) from our business to a couple in Union, Kentucky, via UPS. We insured the instrument for $700. and the shipping charges to 2nd day air the package were $112.03. The viola arrived 6 days later & was damaged to the extent of $647.93. I have called and written UPS too many times to even count. I have pictures of the viola, copies of the letters, notes from the phone calls, etc. as proof. UPS has been giving me the runaround for about 3 months now. Each representative that I have talked... read full review »