Since summer of 2010 I have spent 15hrs on the phone to Verizon Customer Service, effectively doing their job for them! If you're considering Verizon BE WARNED! They may be one of the big players but they DO NOT PLAY FAIR! I'm a professional, educated, law-abiding individual and I pay close attention to my bills. Over the last 2 years I've logged billing errors which Verizon won't admit to and that have cost me almost $1000! Here's my story: In summer I had the Verizon Internet/TV/land line and wireless package... read full review »