I have my phone and Internet service from Verizon. Since August 2010 they have been charging my credit card towards the service, without rendering me a bill. I do not get a paper bill. Whenever I try to access their online bill I always get a message saying "We are currently having issues with your request". After spending 3 hour so far on phone I could not get a person to talk to. Every time I call and navigate through a maze of menus to the point where my call is being transferred I get disconnected. This is very frustrating. Since I have 2 years contract with them I am not able to cancel their service. read full review »