I received my replacement phone, transferred my contents over to the new phone, put my old phone in the supplied envelop, put the envelop in the original cardboard box, affixed the RMA label over the old label and dropped it in the outgoing mailbox in my neighborhood as instructed. I guess our post office doesn’t scan labels so I am unable to track the shipment and it allegedly hasn’t been received 2 weeks later. I called into the call center and they told me initially that it may have been stolen from my mailbox and hence I am... read full review »