Here are the details of the customer service call You are now chatting with 'Abbey' Your Issue ID for this chat is LTK43605958743X Abbey: Hello, how may I help you? moe: hi i was on chat with one rep my jack is not recieving calls i rebooted and did an upgrade it is still not working to recieve calls but i can call moe: i can call out Abbey: Okay. Let me assist you. moe: but not receive cald moe: calls moe: i hsve 2 mj moe: 718 7136645 Abbey: Please wait while I check that for you moe: i am at that location... read full review »