This has been by far, the absolute worst shopping experience of my life. They advertise http://video.barnesandnoble.com/DVD/Harry-Potter-Years-1-6/Daniel-Radcliffe/e/883929077724/?itm=1&USRI=harry+potter as shipping within 24 hours. However, the email confirmation I received states an expected ship date of 1/5/2011. Checking the site again, the site STILL says ships within 24 hours. When I call B&N customer service to cancel the order, a Christmas gift, I am told that it is impossible. I don't understand how an... read full review »