Very very very disappointed with the Customer Service and Technical Service teams at Vonage. I've only been a customer for 3 weeks and they've done nothing to help me transfer my old number over to Vonage. However, if you check my Transfer Status, it says, "Please don't contact your old phone company as it will only delay the process." Meaning, Vonage is suppose to handle it - correct? Wrong. I've spent 10 hours of phone time calling them and trying to get someone that could actually help resolve the situation. Resolution: They said I could not port the number because they didn't know how. Is this America? read full review »