I have a similar complaint as a previous poster. I ordered 10 items on November 21st and finally received the shipment on December 20th. However only 2 of the 10 items were in the box but the invoice stated all 10 should of been enclosed. I called and they said they could reship them but I will never have them in time for Christmas. I called two weeks ago to follow up on the order and all I go was it's being processed but not explaination as to why it had not been shipped. I also tried emailing a complaint but just received a we are sorry message about 3 days later. read full review »