Being a customer for 10 years, Verizon is the worst cell phone carrier!!! We bought BlackBerry Storms and they have been all problems. We complain and they fix our phone. They finally upgraded us to BlackBerry Storm 2 and they are just as bad. We complained again. They gave us flip phones and are charging us $140 for them. Absolutely ridiculous! So they want to charge us for phones??? Then they came today and they are preowned. Lovely. just gets better. Verizon is the worst and their customer service is terrible. read full review »