USER REVIEWS (poptart)

1 review

Wifefly (Simplexity)

Ruthi Goranson January 4, 2011

After getting nowhere with Simplexity's customer service department regarding the $600 charge to my account, I did some research and decided to log my complaint here. The very next day I received a very nice email from Kim who apologized and immediately gave my contact info to Tanisha who was willing and able to help me get the issue resolved. I have never experienced such courteous and prompt response from any company ever (not that I 've ever taken my complaint to a public message board but still..). Thank you so much Kim and... read full review »

Filled under: Electronics Location: United States

1 review

Wirefly (Simplexity)

Ruthi Goranson January 3, 2011

After a recent separation, I searched the internet for a good price on phones for my daughter and I, since my ex canceled our existing Sprint lines. I set up a Verizon account through Wirefly and received 2 Droid X phones 2 days later. I loved how easy it was to choose a carrier and the price of the 2 phones can't be beat (free), all in all, it was a great experience. Until I got my first Verizon bill for over $400. I called immediately to find out why it was so high and was told it was activation fees, deposit, and first months usage... read full review »

Filled under: Electronics Location: United States