My AT&T phone service went out in the snow on Sat 01/09/2011 apparently due to an accident. My elderly neighbor lost her phone and life line as well. My wife and I called in both repair tickets. On Tuesday 1/11/2010 AT&T repair technicians were repairing my neighbors phone line in my property and informed my wife that our line would not be repaired before Thursday 1/13/2011 even though they went out for the same reason at the same time and they were on my property to complete the repair. I called AT&T and talked to Ms Lucas a... read full review »