I am disabled so i've had to order all my xmas gifts online. I ordered a med gray and black cashmere sweater and a black cashmere scarf for my daughter and it never arrivd. I checked the routing with ups and they said they delievered it. we have searched all over and assked the neighbors- nothing. I am not sure if it is macys fault or that of ups. we live in a neighborhood where the houses are far apart and we have a private police force. it is not a place where stealing takes place. read full review »