I purchased this vacumn a year ago because I have 4 pets and says kills germs and fleas. This is a $500 Vacumn. I only had it a few months and it got clogged and it is impossible to get where the clog is. I called they sent me a new one and I sent the other back, a few months later the same thing happened. I said I wanted my money back because this keeps happening, they said no. There is no repair place in Washington State, so I am stuck with a expensive dead vacuum. It also has no stair tool so you can't vacumn your stairs. If... read full review »