CUSTERMER SERVICE IS THE WORST.THEY PUT YOU ON HOLD 30 MINTUES PLUS THEN HANG UP ON YOU.THEY HAVE NO IDEA WHAT THEY ARE DOING. THEY SAY THEY WILL FIX PROBLEM BUT DONT, I HAVE CALL 12 TIMES FOR ONE PROBLEM, STILL NOT RESOLVED, MY WIFES GRANDMOTHER, IS ON A HEART MONITOR THAT IS HOOK UP TO THE PHONE LINE, THE PHONE LINE IN DEAD, I CALL.PUT ON HOLD, GET HUNG UP ON 3 TIMES, OTHER TIMES THEY SAID ITS FIX PUT STILL PHONE LINE IN DEAD. DO NOT CALL 1800VERSION IF YOU HAVE VERIZON DROP THE SERVICE IF YOU CAN BEFORE YOU HAVE A PROBLEM -THEY CAN NOT OR WILL NOT HELP YOU read full review »