I purchased a HP 4500 Printer, copier, fax machine in mid Dec. It jams constantly and doesn't perform. Took it back to the Staples Store in Spokane and they told me I missed the 2 week return procedure by a week. Now I have to send it back to your Corp office. But they wouldn't supply an address for shipping to this office - only an 800 # to call. I called twice last week and after 20 minutes I got caught in the phone tree maze. Finally made contact the next Tuesday and was told I'd receive an e-mail message immediately which... read full review »