I am not sure how to start this complaint letter with Navy Federal Credit Union. The reason is there are so many issues, lies, and crappy customer service. I will give a brief run down on what has been going on. Mortgage: I applied and received a request to have my mortgages modified so that I can make the payments. The first mortgage I worked with NFCU (after several attempts) to make it so that one of my payments would be spread over 6 months. I was told at that time nothing would be reported to the credit agencies as long... read full review »