After returning a phone well within the 30 day free trial in May or June of 2007, I got a collections letter today: Feb. 26, 2009. For over a year I received bills/statements of credit on this account and called several times. After being assured numerous times that this would just take a few months, a little while, a little while longer to "process through" their system, I quit calling. I really began to disregard the sporadic notices when a credit was shown. The notice that I received in the mail today is for the amount of the last credit I had showing - $17.85. Now just hoping I have some paperwork left. read full review »