1)TWC took money from our bank account and charged our debit card even though I didn't give them the account information for either and even though they state it is against their policy to retain your payment information; 2) they will lie to you to get a sale; 3) the Customer Service reps are, in most cases, useless. I authorized a payment via phone from our Visa card. Even though TWC represents that it does not retain customer's banking and credit card information, illegal withdrawals were made from our bank account and a debit... read full review »