I am so mad at the experience I just had in the California Novato store that I can barely type. I bought a pair of casual women's shoes at a Ross store this week in Rohnert Park, near my work. Two days later, I went to put them on an realized one was a 6.5 and one was an 8.5. Today, I went to the Ross store in Novato at Vintage Oaks to return them. They have never been worn and I had the original receipt. The clerk told me I would have to return them to the store in Rohnert Park (which is more than 20 miles away). I asked her why - the... read full review »