WAS NEVER NOTIFIED BY DIRECT TV FOR SCHEDULED SERVICE APPOINTMENT, CALLED CUSTOMER SERVICE AFTER 4 HOUR WAIT AND SPOKE TO REPRESENTIVE, WHO INFORMED ME THAT I HAD TO RESCHEDULE TIME OF INSTALLATION DUE TO INCREMENT WEATHER. MADE THEM AWARE THAT I WOULD BE WITHOUT SERVICE FOR 11 DAYS. REPRESENTIVE STATED AND I QUOTE: THAT'S THE BEST WE CAN DO!..HAVING BEEN A PREVIOUS CUSTOMER OF DIRECT TV, I WAS DISHEARTENED BY THIS REPLY. CUSTOMER SERVICE...I WOULD'NT CALL IT THAT. AND TO THIS TIME NOTHING HAS BEEN DONE...WHY?HOW DO I RESOLVE A... read full review »