This is terrible rip off company!! THis is what I sent to BBB: I placed the order with Newport News 10/21/2008. I received the order one week later 10/31/2008. 11/14/2008 the order was returned to Newport news with UPS delivery confirmation: 1Z023Y249026565220. The delivery date is 11/21/2008. I have been waiting for refund to my credit card since then. I have contacted Newport news 12/16/2008 and they confirmed that the order was received and the refund amount will not be credited back to my credit card because I owe them money for some... read full review »