US Fidelis is horrible. I purchased the gold plan after buying a 2 year old car. My car overheated quickly and horribly so it went right to shop. My car has now been at the shop for over two weeks and they are doing everything to reject my claim! Mechanic has to wait on hold 10-15 minutes everytime he needs to talk to them. Luckily I borrowed a car and didn't rent one cause they only pay for rental after they agree to repair. I would never recommend them to another person. This has been a nightmare!!! read full review »