All in one service purchased. initial purchase no mentiuon of DVR service and recorder were addtional costs and without warning was part of delivered package . sopnt months trying to getscheduled for removal. service tech never showed up. phone stopped working and when it did full of static, tech arrived of course phone was working and all fine. tech leaves phones dies and returns but full of static. The big gothcha last straw. Never told during purchase of service that any calls internationally required a $150 deposit and monthly... read full review »