I noticed on 3/30/09 that almost $500 had been deducted from my Credit Union Savings account by Chase Auto. I used to have an account with them and had paid off my loan in December 08. My account was closed at that time. When I contacted them, they told me it was my fault and that it was my responsibility to cancel my Chase online payment. Nowhere was it mentioned I needed to go in and close it once my account was paid off. Long story short, both customer service supervisors blamed me for the error and told me I needed to fax them a copy of... read full review »