Second, time I received rude and unprofessional service from advisor. I believe the services advisors all need a lesson in customer satisfaction. I can write off once, but twice, not a coincidence read full review »

I worked for Raceway for many years, and the things I saw them do to customers and employees was terrible. The General Manager would act so politically correct in public, and his buddy used car manager would follow him around like a pet dog, and oh they were syrupy sweet to customers and employees, but behind closed doors, customers and employees became. Ni##ers, stupid M*xi*cans, C*nts, etc... The people that run Raceway are out for only for the quick buck, that includes their sales, service, parts, and body shop. Wonder why you... read full review »

By sending in $5.00 registration and 100 dollars worth of recipts each month at one brand of gas station "Quick Stop" we were to receive $25.00 gift card good at that brand of station. I've been doing it since September 08 and have yet to get a rebate. I did get an email from them one time indication that had a computer failure, but they would be relinstated and I would soon get the due credits. It has not happened. This was handed through the mail so I would consider it mail fraud? Thanks [email protected] read full review »

On 1/3/2009 I went to metro motors to buy a car. I put a deposit $100 deposit down that he said was refundable on a 1990 Toyota Camry. On 1/17/2009 I went to pick up the car like agreed upon with $200 Dan Cash told me to bring. He informed me he sold that car but he had a really good running Dodge Intrepid that he would sell me. I told him I wanted the deposit back and he said no. So Felling stuck I took the Dodge. I didnâ��t get it 5 miles and it over heated. I told him I wanted out of the car and he said no, he would fix it... read full review »

Purchased a used vehicle from this dealership, advised the salesman that there was something wrong when I put on the brakes before I took it home. He just blew it off told me it was probably just rusty brakes from sitting for a while. So, I gave it a week to see if it would get better; it did not. Went back and even though I had a 90 day warranty, I had to pay a $50 dollar deductible and $70 to have an alignment after the work was done. Turns out the lower arm on the suspension had bad bushings. This is not the half of it though. After my... read full review »

We bought a new Tiburon on a Friday evening that was dirty, needed the wheels changed, and a second key fob. They did not have time to complete the work on Friday and gave us an appointment for Monday at 11:00am. The sales person Kathy, even said she would refill the gas tank then. On Monday they took just over 3 hours to change out the wheels, program a second key fob, and spray scent in the car. No detail or gas, and the original key fob no longer worked. We complained about the detail and key fob we were supposed to get and were asked to... read full review »

Hi sir/madam:- My name is Mohammad almuhtadi, I have a complain about Firestone tire company and how they do business with people. On Wednesday the 25th of February 2009 I bout two used tires for my 1995 Nissan ultima, they install them for me but the next day I noticed very low air in one of my tires, then I kept putting air for two days to make sure that the tire problem, on Saturday I took the tire back to be checked they find out that the tire is useless and they should not sell it to me because the tire had a long nail but they... read full review »

This is the worst 'Company' to work with. After an extensive research about the company which refused to pay for services that my company provided I found that Design-Engine Inc. doesn't even exist. They do not return my phone calls, e-mails, faxes and mail. They owe my company $1, 000 and haven't paid a dime yet. It's been months since we completed the project in a timely manner. The so called 'company' design-engine shows the worst business practices. Who would like to work free of charge these days. BEWARE! THERE IS NO SUCH COMPANY REGISTERED IN ILLINOIS! read full review »

Boss of the shop was told by his mechanic during an inspection that my car was completely fine but he still tried to tell me that i need 4 new shocks and a tune up, all of which would've cost me an extra $450-$500 if i had said yes. read full review »

Wal-Mart Automotive Sucks - 2004 Chevy Trailblazer 4x4 We took our car a 2004 Chevy Trailblazer to Walmart for it's regular oil change and vehicle checkup.During the checkup it came to our attention that the transmission dipstick had been broken off and they could not check the fluid in the transmission.They said they did not do it and that it most likely happened the oil change before which was also at a Walmart.At that time we ask Barry Byrd if it was okay to drive the vehicle and he said yes.One week later the transmission locked... read full review »

We took our car a 2004 Chevy Trailblazer to Walmart for it's regular oil change and vehicle checkup.During the checkup it came to our attention that the transmission dipstick had been broken off and they could not check the fluid in the transmission.They said they did not do it and that it most likely happened the oil change before which was also at a Walmart.At that time we asked Barry if it was okay to drive the vehicle and he said yes.One week later the transmission locked up and had to be towed to a transmission specialist who said... read full review »

After seeing an add on TV, I contacted US Fedelis to inquire about an extended warranty for my 1998 Buick Regal. My car will be a classic and has been meticulously maintained. I normally perform some minimal due diligence before transacting any business on line; however, I did not this time, and risked the loss of $125.00. This company did not offer a complete full disclosure of the terms of their warranty contract. They over looked the fact that a $75.00 cancellation fee would be charged if their contract were canceled early, and that... read full review »

On 02/11/2009, I ordered an "in stock" item from AutoParts Giant. On 20/14/2009, my credit card was charged. On 20/20/2009, I received an email confirmation that my order had been shipped, but no tracking info was provided. Per the website, it may take 5 days to get tracking info. It is now 20/28/2009. It has been 11 business days since my order. I still have not received my order, and there is still no tracking info available. I have called them twice. Both calls rolled over to voicemail and were not returned. I have submitted two... read full review »

Ever since I've been dealing with American Car Center, there has been nothing but lies, chaos, confusion, and terrible customer service. I went there because they had an advertisement claiming that you could pay $500 down upfront on a vehicle and bring the remaining balance of the down payment back once you received your tax refund. So, I went to inquire about a particular vehicle and was told by a female salesperson that I would have to put dwn $700 to begin with and could bring the remainder back when I received my tax refund. The... read full review »

Dear Sir/Madam I am writing this complaint as I am highly concerned about the unethical practices of the business 'roadangel.co.za' which is acting against the law by selling products to people to detect speed traps in advance so that the driver can avoid getting caught for exceeding speed limits. Speed traps have a specific purpose of slowing down motorists who drive too fast and therefore play an important role in preventing or reducing accident related deaths. Too many people are losing their lives in South Africa as a... read full review »

Parts ordered and paid for in september 2008 were never sent and no refund recieved either. Now all phone numbers for this company are out of service! Bryan Ellis is a thief! read full review »

I traded my MDX for a used '08, "factory certified", MDX with a clean car fax report from Noah Woods at Acura of Peoria. He arranged the shipping for my car and his. The transport company came for my car right away and Noah promised that my new car would be delivered within the week. It took three weeks for the car to be delivered during which time I called Noah repeatedly to find out what was going on. He dodged my calls for a few weeks and when he finally responded he said that the transport truck had broken down and was waiting... read full review »

I am a four time Mercedes Benz owner and have recently had the worst, most unprofessional experience I have ever had with a Service Department. The handling of my service needs, poor communication and follow-up has convinced me that I do not want to be a repeat service or sales customer of the dealership unless I was assured it would do the dealership some form of harm. As a customer expecting a higher level of service, and education, from its service providers, I was willing to pay the inflated service rates (ie: $150. for a smog cert... read full review »

I have been a faithful customer of SKODA since the past five years. In the last five years I have purchased and used four SKODA cars and recently was in the process of buying the Top of the Shelf model Laura. Incidentally this would have been the third Laura car and the 4th SKODA car in this short period. However recent experience with your dealer here at Jodhpur has left me with no choice but to forget SKODA for ever. I am taking a very serious view at my end regarding the entire situation created by SKODA INDIA through your dealer... read full review »

i'VE BEEN WITH THEM SINCE 7/2008 AND EVERY MONHT, THE PAYMENTS GO UP FOR NO REASON, THAT WAS MY FIRST PROBLEM. THEN IN DECEMBER I SENT THE PAYMENT TO MY INSURANCE COMPANY INSTEAD OF E.T.I FINANCIAL, THEY TRIED TO POST THE PAYMENT AND E.T.I FINANCIAL CANCELED ME SAYING I WAS LATE WHEN I SENT IT OUT ON THE 30TH AND THERE DIDN'T GET IT UNTIL 15 DAYS LATER. THEN WAS CANCELED WITHOUT ANY NOTICE TO ME FOR OVER TWO AND A HALF WEEKS I WAS DRIVING WITH NO INSURANCE. THEN THEY WANTED ME TO MAKE BOTH PAYMENTS TO GET MY INSURANCE BACK SO I DID... read full review »

HI. USED THIS DEALER FOR A RECALL SENT FROM CADILLAC. I MADE AN APPOINTMENT AND AFTER A FEW DAYS I CALLED TO SEE IF THERE WAS A COURTESY CAR AVAILABLE, SAID NO, AND SAID THAT THEY NOW NEEDED TO ORDER PARTS BEFORE I CAME IN. OK DO THAT CALL ME AND SET UP APPOINMENT AGAIN. NEVER CALLED AFTER 2 WEEKS I CALLED AGAIN, THIS TIME SAID OH NO WE DONT ORDER PARTS 1ST, YOU COME IN AND WE SEE IF U NEED THEM THEN ORDER, MIGHT TAKE 5 DAYS TO GET IN. OK TRY IT THIS WAY AGAIN. GO IN WAIT 30 MINUTES TO GET WAITED ON IN SERVICE BAY EVEN WITH APPOINTMENT. TELL... read full review »

Lalta Nankishore aka "Dick Shore" Manager Enviro-Pro PPM 1142 Golden Oaks Pkwy, Aurora, IL 60506 http://www.enviropro.synthasite.com Aurora (630) 299-3069 Joliet (815) 670-8634 Fax (800) 893-1646 To Whom It May Concern RE: GROSSINGER CHEVROLET LOCATED AT 151 EAST LAKE COOK ROAD, PALATINE, IL 60074 WAS COHEARSED BY FINANCE GUY TO PURCHASED A TRUCK FOR MORE THAN WHAT THIS DEALER ACTUALLY HAD IT ADVERTISED FOR THAT DAY AFTER AGREEING TO A LOWER PRICE WITH SALE GUYS WAS BASICALLY OVERCHARGED OVER $3... read full review »

paid for warranty when i bought a used 2002 chevy, driveline broke because of the material it is made of which is aluminum, why would u do that on a 2.5 ton truck? thats just stupid, so prco ok'd me to take it to a shop for repair and then denied my claim because they said theyve never had anyone elses break, well theres a first time for everything, this company is a joke they havent paid for a thing and wont give me a full refund ive only had it for six month or less there a joke, they need to not be allowed to operate in any state read full review »

Have not received "free gas vouchers" as agreed and advertized after taking "test drive" of new Hyundai at United Hyundai in Las Vegas, NV...702-894-4444. read full review »

I bought a Honda Jazz from the Rochdale branch. Feb. 2005. 10 Months ago my lock on the drivers side stopped working, three months ago, the boot lock stopped working, I went to Honda and they said it was not under warranty and would cost me 258.00 pounds to have the locks done. I am a pensioner and could only afford the one lock to be done, it cost me 120.00 Pounds. This was a week ago; today the passenger lock has stopped working, so again I only have one lock for the car, and cannot afford to pay for another one at thi... read full review »

Dollar Rent a Car called Ponderosa Tow to tow a vehicle for there location at Oxnard airport. Ponderosa Tow performed the service on 12-28-08. The bill $350.00 to take 60 miles from Mariposa CA to Fresno Nisson Dealer. Matt Popai manager will not even speak to our company. We have called many, many times. When we call he is Never in!! We have mailed them bills at 2889 W 5th Street #113, Oxnard CA 93030. Customer Robert Holcombe, contract # 3386995. Vehicle was a 2008 Nisson Versal, Red Lic # 6BNX581 towed on a rollback tow carrier. Picked up vehicle at 3087 Triangle Rd Mariposa, CA read full review »

My mother bought a new Ford vehicle in September 2008 with the option of free gas vouchers or free maintence from the dealership. She chose the gasoline vouchers from Free Bee Gas. I was mailing in the gas reciepts for her every month and we never recieved a single gift card. read full review »

I purchased a 2000 Oldsmobile Alero from Dan Wing of Curtis Auto Sales, Inc. on Thursday, February 19, 2009 for $6, 995. I put a $1, 500 deposit on the vehicle. I did not actually take delivery of the vehicle until Friday, February 20, 2009 because of mechanical problems that were supposed to be fixed. The vehicle came with a warranty for one month or 1, 000 miles. After test driving the vehicle, I noticed some issues. I informed Mr. Wing as well as the Curtis Auto Sales mechanic of these issues and they assured me that they would be fixed... read full review »

This company has lied and just plain disrespected my family by not : Having decient customer service. Keeping their work is a major isssue with them unless it benifits them. I am joining the class action lawsuit and Hope they get what they deserve. I didn't. read full review »

2.14.08- My husband and I went Bowditch Ford to try a key in a 2006 Toyota scion. The key did not work however we proceeded to look @ the used vehicles on the lot. The salesman asked us if we needed any help and we told him we were just looking. He continued to walk with us around the lot looking at the used and the new vehicles. We looked @ a 2008 Ford Expedition Eddie Bauer EL. The sticker price was outrageously high @ 49, 000. My husband and I walked away and the salesman kept telling us not to pay attention to the sticker price. He... read full review »

Understand that Eagle will only be covering a part of the repair - the contract is very misleading - read the fine print at the bottom. Also, they pro-rate the amount they will pay according to parts that will last for the lifetime of your contract with them (they are not looking out for you or your car in the least). When used parts weren't available for my repair, they only offered a little more for a new part. I was still stuck covering 35% of the bill. Their customer service is the worst. Be prepared to wait on the phone for 30... read full review »

Ok so, a couple of week ago, my car broke down. I left it on the side of the highway for what was supposed to be about 8.5 hrs. (I was making arrangements to pick it up later). When I went to go get it it was gone. As it turns out No Limit Motors(Who I bought the car from) picked it up with out telling me or asking me to do so. After that I asked them to confirm what the problem was(The alternator went out). They continued to make the repairs with out my permission which is against the law in the state of Tx. They charged me $388.24 just to... read full review »

The salesman there (Joe Ero) was telling us the only way to get a car financed at a price we could afford was to let our current car go back...then they would sell us a used car. He kept saying they would call back, but never did. We finally went to Central Kia, they took our car in trade, gave a good deal on a BRAND NEW Kia and were extremely courteous, helpful and upfront. The car we had came from Southwest Kia (when we got it they didn't even put gas in it...the light came on as we pulled out of the lot...we took it back and they... read full review »

This man (Micheal Walker) sold me his girlfriends car. I asked him to make sure the car was in good working condition and that no major repairs were needed before I just shelled out $2000.00. He said he drove the car and tested it and that other than a minor tune-up (and some clicking that cost around $200 to fix) and needing new fenders, it was a pretty good deal. So I trusted him and bought the vehicle. He insisted on $2000 CASH. Again, I trusted him because he was a friend of a friend and a mechanic. Over a period of months the car kept... read full review »

My car is a 1991 Pontiac Grand Am. I had taken my car to xpress lube after i was told they had cross stripped my drain plug. My car was in perfect condition. I have a 5 speed manual transmission(NOTHING WAS WRONG EVERY GEAR WORKED) i know for a fact because i had just got off the freeway. Then one of their employee's drove my car into the service bay to check my drain plug, comes out my car, goes inside tells me that my car does not go into reverse. After my car was working perfectly. since Dec 18, 2008. I have not been able to drive... read full review »

On 12/19/08, The Internet Salesperson lead us to believe we were buying a New car. We found out while during the finance paperwork that the car had 6000 miles on it. We were told that the sale price was $35, 124 but the same salesperson had put this car on the internet as a Manager Special, weeks before at $31, 542. We bought at $30, 124, thinking we had made a good deal. The finance person also tried to stick us with a $2400 extended warranty that we did not authorize. We then found out that it was not the Gold Preferred but just the Gold... read full review »

Illegal ALAMO SUV caused Police to pull me over! Three issues: Filthy vehicles, breach of privacy and illegal cars. Firstly, the SUV selection I could choose from were all dirty and had litter inside the vehicles. I picked the least nasty one. It had a dirty exterior, french fries under the back seats and used juice bottles under the front seats. It was still better than the others that had cigarette burns in the upholstery and grease and soda smears on the dashboards. Secondly, in the glovebox was paperwork from the previou... read full review »

THE COMPANY CHARGED 600POUNDS CAR DEPOSIT AND 70 POUNDS PETROL DEPOSIT TO BE REFUNDED ON THE RETURN OF THE VEHICLE IF IT WAS UNDAMAGED AND THE PETROL TANK WAS FULL. THE VEHICLE WAS RETURNE UNDAMAGED WITH A FULL TANK OF PETROL. THEY WILL NOT REPAY THE DEPOSITS. read full review »

I have extended warranty for my new car, which does not take effect until after the new car's warranty expires, with Universal Auto Care “Contrato de Servicios Para vehiculos”; they charge me $ 1576.00 get the money, but they don’t give any service until 3 years go by or when the car’s warranty expires. Nevertheless, when you take the car for extended warranty they give you a hard time and do everything possible to avoid paying your car’s repair: You have to leave your car at the dealer, for one of their so... read full review »