I started my look online when I saw my dream car listed for only 4000 dollars. I called and spoke to 3 different representatives and they assured me the vehicle would pass inspection and was able to be driven home from Queens to upstate New York. I drove down, a 85 mile trip to look at this vehicle. I thought it was perfect and since I had made my father drive me all the way there, I felt pressured into buying it. We went into the office to discuss price, I brought enough cash to pay off the listen price and taxes. Then I was slapped in... read full review »

I purchase two brake callipers for my vehicle. The sales person told me that I would receive some money for my old callipers. I sent my old callipers on the address they gave me and I used the mailing slip they provided me with. I never received my money for that. When I called, the sales person was practically ignoring me telling me that they never received my old part. I know for fact that they did, because I was tracking my mail (my package). Honesty is a big deal and I am not doing any longer business with them. read full review »

My 2003 kia Sedona has been in the shop several times for mushy brakes.When I put on my brakes at a traffic light it will stop, and then the brake peddle will go down further.Nothing wrong was found. I also have complained about the paint on this van, initially there were fine scratched near the door handle, and you could see the metal.I was told it was from my keys.I explained that I have never held the keys in my hand while opening the door.Now the paint is peeling.Also, in the five years of driving this care and taking it in for repairs, I... read full review »

I purchased a 2006 Yamaha V-Star 1100 as a left over in 2007. After about 7 months and only 400 miles. My spoke rims started to rust and pit. I went back to the dealer and was told this is not normal. When I contacted Yamaha I was told rust is not covered. When I asked Yamaha to please show me where in the warrantee it states rust is not covered they said it is to be assumed. I told Yamaha that the warrantee reads that everything is covered except normal ware and tare. And are they saying that is normal for Yamaha products to rust after 7... read full review »

Took my car to express auto due to a check engine light... I new from a prior scan that it was an o2 sensor and asked them to check for a short in the wire... I phoned them at 330 to see if my car was done and was told they were just pulling it in to the shop... I went to pick it up at 5 before they closed and it was sitting out side done... They found the wires shorted out like i told them. The bill was for $650 .I asked how much because i was told there rates were $100/hour I was told that because it was hooked up to there diagnostic machine it was $180/hour x 3 hours... read full review »

My friend responded to an ad on Swapalease for Ez Source Leasing to confirm the terms of a 36 month lease with specific payments and a down payment. When the lease arrived the terms were different, and the length of the lease was 63 months. She was told this was a 'flex' lease and when she wanted to investigate was told they would cancel her contract and keep her money. If you have had similar problems with Ez Source Leasing, I encourage you to contact the Costa Mesa Police Department and the Better Business Bureau. The more complaints that are filed the more likely action will be taken. read full review »

I initially made a phone call to request a tow of my vehicle (240sx) from a tow yard. After speaking with the representative I was under the belief that my 240sx can be towed from the tow yard to the residence. I clearly stated that I am going to drive my current vehicle (s2000) to the location and I will need my 240sx towed to my residence. Shawn (or Sean) told me that all I had to do was drive my 240sx out of the yard to a public area and have it towed. I also stated in one form or another that my 240sx can be driven. After arriving at... read full review »

My significant other, Ken, and I went into the Wolfechase Chrysler/Jeep dealership on Saturday, May 17, 2008 to test drive a Jeep Liberty. We had a very pleasant and cooperative salesman, Chris, who went with us on a test drive. When we returned to the showroom, we asked for a price on the vehicle we had driven. Chris came back with a price, which was several thousand dollars more than we wanted to pay, so we gave a counter offer that we knew was 2K too low to see if we could get a better offer on the vehicle. (I think this is customary--oh... read full review »

Dealer has sold what appears to be previous wreck as a certified used vehicle and is avoiding all responsibility, won't honor their warranty and is won't make any of the promised repairs. Many problems diagnosed by other dealer which Autowest at first promised to fix and reimburse but months later they have yet to stand by their promises. I've been lied to by management, sales and service staff, huge staff turnover. read full review »

1.) This January, I bought an SLA-255 ATV from ATV Discounter. All seemed fine except for an exhaust leak where the pipe bolts onto the engine. I assumed that I had not installed the gasket properly, so I ordered another one. I was charged $11. I received the gasket, re-installed it and the pipe and there was no change. So, I called your service department. I talked to someone who said that they had bought one of the same units. His exhaust leaked too, but I shouldn't worry about it because it wouldn't cause any harm. That i... read full review »

I had an accident in July of 2007 and could not drive my van back home to Maine for it was not drivable. I did some research online for a reputable auto body shop and found Restivo. All I had to go by was what I read and it sounded great. I spoke with them many times and decided to have them tow my van from the yard to have them repair it. The insurance adjuster had already been to see it and estimated that it would be repairable and sent me a check for approx. $8, 900. Restivo said that they could fix it for that amount and that it would... read full review »

I took my car to have a radiator put in. They put the radiator on top of the transmission line, that made t melt the hose and now that messed up my car. Now it wont go in drive and they are trying to charge me for there mistake! read full review »

I took my vehicle to the local dealership with an intermittent reverse problem. It was tested there for a full day and they ran all the necessary tests, all of which came back with everything working correctly, including oil and fluids being clear, electronics, etc. and that all gears were working including reverse. The next morning however when it was tested again and there was no reverse and they suggested that there could be a glitch in the hydraulic system and that, in order to locate the problem, the transmission would have to be opened... read full review »

I bought a used 2003 Ford Focus SE in 2005. In the three years I've had it I could have bought a new one. Transmission, fuel system, ignition lock, broken front wheel coils, broken arm latch, broken trunk latch, used tires. I have been taken advantage of and I have put in a lot of money trying to keep my car running. I want gestation! I will never again buy a Ford vehichal of any kind. I had a warranty and extended warranty which some were covered and some were not. Yes, I am pissed off! I have been dealing with and taking care of my care... read full review »

Lets see we have bought several things from Aarons’ when we lived in N.C. we moved to Oklahoma we find an Aarons. we rent a side by side frig... 2 months before paid off the ice machine does not work, they bring me a loaner, that ones' ice machine does not work.. Then we are renting a really nice, expensive washer and dryer. we have had them for less then a year, lets see going on 3 times to fix the washer, 2 times for the dryer, they bring me a loaner washer, this one leaks really bad.. So tomorrow morning, something I should have done a few months ago is calling them and tell them to pick up the w and d... No more Aarons. read full review »

They scammed my son and removed a few parts from his car and replaced them with older defective parts. They also tried to tell him the spark plugs were bad after he put new platinum plugs in the car - of course they didn't know he did his own tune-ups!! In the end, the job would have turned a simple injector cleaning to a major overhaul if he hadn't caught them in their scam. Unfortunately its all too common. read full review »

Bought vehicle from them in december 2006. From the very begging we have been lied to from getting wheels on our car, to refinancing, to trading in. We were told when we bought the vehicle if we got a cosigner and we made all the payments on time then after one year the car could be refinanced and the cosigner removed. After one year of making all payments we returned to have the cosigner took off. We were then told that we needed to make six more payments. so we did. When we returned again they informed us that they could do nothing. So now... read full review »

I was a victim of auto theft. I went to enterprise to pick up a car. Even though insurance paid up to 500.00 I was still charged a deposit and had to pay of the rental. After the 500.00 coverage was over I was being charged 25.00 a day. Only after they charged my debit card weekly they called and told me they charged my account. They left me in the negative weekly. With in a months time I spent over 500.00 out of my pocket, plus they got 500.00 from the insurance company. I told them if they could wait for an insurance settlement I could pay... read full review »

Bob Brady Automall in Decatur, Illinois, uses dishonest and flat out sleazy sales tactics that rip off anyone shopping at this dealership. Recently, I purchased a new Hyundai from this dealership on a Friday and promptly received a call the following Monday morning from the salesman. Apparently the finance department made a "MISTAKE" on the sales contract and I owed over $800 to remedy the situation. Well after arguing about this for a couple days to no avail, I said give my old car back and I will go else where. They claimed the car... read full review »

A 16' lift gate truck that we rented from Budget, would not start after we got to our destination to move something. When we picked the truck up from the dispatching dealer, he told us that diesels were slow to start but that if anything should happen, we should contact their customer service line. Well we did and they sent a repair truck to come to our aid. The repair man checked the fluid levels and was able to get it started within a minute or so. He then commented to my husband and my brother that he would write it up as it needing... read full review »

I had my van towed in for repairs because it would not start, They changed the ignition coil and the crank sensor but could not get it to run.Then they removed the new parts and put my old ones back in and charged me $190.00. I complained and the owner Dan reduced it down to $79.95 for nothing. I had to pay another time to tow it to the Chevrolet dealer. read full review »

I contacted the individual Alberico Chiodo On the Road Auto Service www.fiat500.ca in woodbridge Ontario 416-843-9967 for repairs on my vehicle. He assured me he was able to fix it that he had performed many repairs and rebuilds on these types of engines. Initially he had told me the costs for repair would be $800.00 for everything. As time went on he'd asked me to find a new cylinder and piston for the vehicle. We ordered them from Italy and the parts were replaced and the engine had been completed. He showed me the engine was fixed and... read full review »

We bought a car there and they have yet to fix anything they said they would and have lied about us breaking the car. Its been 3 months and they still dont have our license plates. they never even cleaned the car and the door was broken and still is after they "fixed" it. they have horrible business practices and the managers and horrible too. read full review »

I would like to share my experience with Vintage Gliders of Danville, VA., for the benefit of others. I purchased a restored vintage metal glider from them recently. I live in New Orleans, so I had to have the glider shipped to me, without seeing it first. The risk was even greater because of the company's policy of no credit cards; you have to send them a certified check. Well, they're just about the only ones around offering this product, so I took a chance. On the plus side, they did ship me a glider in a reasonable... read full review »

I purchased 2 scooters They were damaged Told me to take pictures send them e-mail called to see if it was received I was suppose to wait for a decision I waited 2 weeks I called told me they didn't give refunds to get money back I would have to file a shipping claim I did I was told I waited to long by Fed-Ex They should have told me then I only had 21 days to file a shipping claim I had to wait till Jan 2nd after the holidays before I got to talk to someone They shuffled me around till I lost all means of receiving a refund. read full review »

I am a consumer residing in the state of Andhra Pradesh in India. I bought a motor cycle Honda Unicorn on 31st may 2007 in my city, Jupiter Honda, Visakhapatnam. Chassis no: ME4KC098E78012596 Engine no: KC09E4013068 I noticed the bike running condition was not good from the date of purchasing. The next day I went to the dealer in my city Jupiter Honda Visakhapatnam and told the problem. They said it’s not a complaint as this was a new bike and the problem is common and gradually decrease. I got 6 free service... read full review »

I purchased a net from Rockymountainwheel.com, who also sells on Ebay. I ordered a Tailgate Net for my truck. The auction listed that the item was an "Easy Install". When the item arrived, it was NOT an Easy Install, it required drilling. Drilling would void my $700 Bed Liner warranty. I contacted the seller, but they didn't reply back. So I just left them NEUTRAL feedback. Not Negative, just NEUTRAL. The feedback just stated "Never Mention Drilling. I Can't Use The Gator Net. Will Void Bedliner Warranty." No mean or... read full review »

My husband and I have been taking both of our cars to our local Tires Plus for a few years now because they're close and open on Sundays, which is very convenient. We took our 2000 Chevy Malibu for a routine oil change in early August. They also recommended a coolant system flush, and we went along with it. However, the next day my low coolant light came on and stayed on while I was on my way to work. Luckily I was almost there. I purchased coolant and added it. The light did not come on again on the drive home. Two days later, it... read full review »

Automax of Orlando, 8640 E. Colonial Dr., Orlando, FL 32817, 407-282-4442. I bought a used vehicle from this dealership. It was never registered in my name. DMV told me he they have 30 days to register the vehicle into my name. I kept getting temporary paper tags every 30 days for 3 consecutive months. Thinking that I had a 10 day grace period to make my 1st payment I decided to wait until my next day off from work to make it. The dealership then decides to repo my car with just 3 days of payment being past due without allowing me the opportunity to recoup my car or my money. read full review »

North Point Nissan in Little Rock, AR is convenient to my home. So I have always taken my Xterra there for servicing since I moved to Little Rock from Conway, AR about 5 years ago. I bought my Xterra from Superior Nissan in Conway when I lived there and was very happy with their service department there. The employees in their service department seem very professional and honest. The service department at North Point are just the opposite. I have too many complaints about them to list here, but my biggest complaint is their... read full review »

I am getting 29 mpg (no a/c, closed windows, only 2 adults with total weight of 280 lb, trunk empty, proper tire pressure, no aggressive driving/acceleration, no hills) When I spoke with Honda Motor Corporation representative about my concerns, he stated the following about the FACTS OF HONDA CIVIC gas consumption. It is a fact that the car would never get the mileages printed on the sticker that the car came with and it was misleading the public. This misleading is the fault of the U.S. Government, not Honda Motors. The... read full review »

I purchased a very expensive extended auto service warranty which claims to be bumper to bumber to protect my engine and other electrical and mechanical components on the engine of my 2002 Corvette convertible. However, it seems that when there is some part that is screwed onto the engine (Air injection engine check valve) which sends a "check engine" light to the onboard computer in my car, that part of the engine is not covered by my warranty because it is not a "lubricated part" of the engine. Please note you must pull off... read full review »

I spoke with my American Family Ins. agent, Lee/Donald Rabidoux about cancelling an auto policy for our 2, 000 Ford Explorer because it was no longer driveable. Also I asked about cancelling two other policies because my neighbor was starting up a Farmer's Ins. agency and he needed my support. At that time Lee Rabidoux said the policies will cancell out when I make the change. Then a few months after the other two policies canceled I received a bill on each policy. I called back American Family and was told I would have to pay the... read full review »

I signed on with Progressive only to find that the bill I received was a lot more than the quote they gave me. I went ahead because I really needed to be covered asap, with the intention of changing insurance companies as soon as possible in mind. At renewal time I chose not to renew and went to another company. Next thing I know a bill for the next billing cycle shows up and their claim is that "in the fine print" it is stated that you MUST stay the entire year, and that if you choose to leave within the first renewal period... read full review »

BE VERY CAREFUL conducting business with O'Reilly Auto Parts. Look close at their return policy. If you use a credit OR debit card and need to return a defective part, they will only credit the ORIGINAL card. This means if you change bank accounts or credit cards, you will be stuck holding the defective part. This policy is an outrage. They are ripping people off. Go check it for yourself on their web-site. I have wrote a letter to O'Reillys and will see just how committed they are to customer service. read full review »

Land Rover Houston North will say ANYTHING to make a sale and then screw you over! When I leased my LR3, I told them that my biggest concern was that I live far from the dealer and I had heard Land Rovers broke down frequently. The salesman promised that any time the car broke down, they would send a loaner car and pick up my car. On that basis we leased the car. Sure enough, the car had numerous problems. After the 2nd time, Land Rover Houston North told me that they could no longer come get the car and I would have to drive the 60 mile... read full review »

We have been shopping for a car for almost a month now and since, have been trying to find a good deal from various dealerships. Until now I had never considered a Nissan vehicle and my concentration was primarily on American makes. In this competitive world and with ever rising gas prices, it's hard to not consider Japanese manufacturers and thus came into picture, Nissan. Thanks to a very aggressive marketing campaign and hundreds of daily touch points, the aired jingle "Universal City Nissan" rang a bell and you... read full review »

In December 2007, Chrysler offered to pick up the last 5 payments of our existing lease if we would lease a new Chrysler. We took the letter into the dealer and made them an offer which was accepted. The dealer was required to pick up 3 additional lease payments as part of this deal. Chrysler Finance hounded me for months to collect the 3 payments made by the dealer. After finally acknowledging they had been paid by the dealer, they then claimed to have no knowledge of Chrysler offering to make the last 5 payments and continued to harass me... read full review »

RIPOFF !!! RED SIMON FORD – SAN MARCOS TEXAS – RIPOFF!!! FRAUDULENT, INCOMPETANT AND DISHONEST SERVICE!!! This week I took my $53, 000 Ford F-350 Diesel 6.0L truck into Red Simon’s Ford for warranty service, and in my opinion my job was misquoted, misdiagnosed, and I was lied to by Red Simon’s employees. My advice would be to avoid going to this Ford dealership for NEW or USED cars, but ESPECIALLY FOR AUTOMOTIVE SERVICE! THESE PEOPLE ARE BALD-FACED LIARS. And if there’s one thing I just can’t... read full review »