DO NOT USE insurefor.com direct or via comparisin sites. Direct Group Travel Services handle claims on behalf of Rock insurance Company who sell travel insurance on comparison sites under the name of INSUREFOR.COM These companies are not interested if you ever need to claim on your policy. They do not communicate and refuse to comminicate with the claimants hoping that the claimant will eventually give up. I suggest you avoid purchasing Insurefor.com /ROCK INSURANCE policy. read full review »

We book 10 days Egypt Nile Cruise & Tour on 12/09. It was confirm by US that our cruise ship is MS Carnival, MS Carnival was not a 5 **, it was downgraded to Crocodile Carnival Ship. Be aware ! they are both the same cruiseship name. They don't even have a nice Gym. room, all the equipment was out dated & not even working. We were ripoff by the cruise ship. This ship is rated 2**. The food is poor quality overall, the tower are filthy & torn apart & dirty pillow. Pyramids Park Resort in Cairo, the bed sheet with stain in... read full review »

I think its a joke that something like this would fall through and get people sucked in. What the heck. I want my money back! read full review »

I am looking for consumers who have been cheated in the purchase of timeshare property or points by Ric Lainhart, a time share sales rep who is considered a pariah in the time share industry. He has cheated many by promising to broker time share propertied to recoup consumers purchase of time share properties or points.If you have been swindled by Mr. Lainhart please contact me at 1-866-249-0286. I am in hopes that with enough support and evidence Mr. Lainhart and companies that hire him can be brought to justice. I have received reports from other victims. read full review »

They are a huge con. My friend and I thought we were getting a good deal on a hotel in the UK and when we got there the hotel had our names in the computer but under a rediculously more expensive rate (one that the hotel doesn't even charge), all because of student universe. Then when we emailed them about it they said that there was nothing they could do and basically left us with out a place to stay. Apart from the prices being fake adverisement its also fraud. This all happened one month ago and I am still trying to get the "manager" to call me back. Do not use them under any circumstances. read full review »

Jet Blue emails that your True Blue points are about to expire promise that you can prevent expiration by obtaining a True Blue credit card. They expire anyway. Customer service then says that once new points from True Blue credit card use post, they will then be reinstated -- which is not at all what they promised in their email. My new points posted a week ago and I'm still waiting. In the mean time I haven't been able to access them for planned travel (sale now expired) and who knows weather their new reinstatement promise is any better than their original. read full review »

FEEL EXTREMLY SORRY TO QUOTE THIS THAT YOUR AIR HOSTESS NAMED POOJA IN FLIGHT IT 0044 FOM DUBAI TO MUMBAI 0N 15/10/2010 WAS VERY ARROGANT IN NATURE AND POOR SERVICES WAS GIVEN IN THAT FLIGHT. I HAD ASKED FOR THE COMLAIN AND SUGGESTION FORM WHICH SHE DIDN'T PROVIDE ME. YOU CAN ALSO VERIFY FROM THE RECORDS THAT DAY THEY HAVE NOT PROVIDED ANY COMPLIMENT FORM. HOPE YOU WILL LOOK INTO THIS MATTER AND TAKE NECESSARY ACTION. RAVI AGARWAL KING CLUB RED NO.68351721 read full review »

Wyndham refused to book a hotel for using points as I was under the 60 day wire, although I purchased the necessary points before the cutoff, and wyndham cashed the check that day. i had to wait 5 - 7 days for wyndham to put it in the system - I asked for an exception that would have been easy to accept - a check with supervisors revealed no flexibility - I sent a complaint letter to which I have yet to hear from them - bottom line - no service. Wyndham is et up to accommodate itself, rather than take care of its VIp clients.. read full review »

this company sells flights online has a number of sister companies but operates under the name of my vacations group. the normal method of selling ticket is to sell online and then to phone you a few days later to tell you that the flight you have booked is cancelled but you can have the same flight at a higher price, in my case a £501 flight became £620, i was furious because the sales technique used was to try and back me into a corner to try and squeeze extra £120 out of me. i asked for refund told refund will take 12... read full review »

R travel are a joke, they said they would ring me back when trying to book the holiday they never rang back countless times, I paid the deposit which they said was 50 pounds each and that was it until the final payment. After them continuing to mess me about I cancelled the holiday by letter which I was told to, and it was before the date I had to cancel it. They then told me I owed them an extra 160 pounds deposit *which was on no paperwork or had never been mentioned to me* I contacted trading standards and they are on to them. Recently they... read full review »

After a presentation we joined Travel quest. We only had access to the website 6 weeks after signing up. We realized that the concept was not what they pretended it to be. We tried to cancel but the 5 day cool off period already expired. Since we paid for the service I tried to make bookings with no success. I kept copies of all my e mails When we instructed them to stop our Stop order at Standard Bank, they refused. When we signed up we chose the shortest period available since we are not that young any more. They threw in an... read full review »

I have been a member with the Villa Group for over 8 years and my parents even own this property. I recently made an upgrade and was not happy with the way it was sold. I contacted the resort and even spoke to the sales manager regarding my recent purchase. The reps at the resort were compassionate and took my claim very serious. Needless to say, I was offered a great solution and I am still a very happy member with the Villa Group. thank you, Mike Monarque read full review »

I Booked my tickets to India (CVG to Del) from Makemytrip, and owing to unavoidable circumstances, I had to cancell my trip, accordingly I cancelled my tickets and I was told that the refund amount (after deducting the cancellation penalty of $300) will be posted to my account within 10 days... It is now 3 weeks and I am still waiting for my money, every time I call them, I am told that refund is in process/processed, and I shall be getting the refund ...but with no avail. I am really frustrated with make my trip as I dont... read full review »

We checked into Room 240 on 10/02/10 and was shocked of the condition of the room. We didn't even sleep in the room last night. We just left. We came to Masters Inn because of the affordable rates, but we didnt realize that we will have to sacrifice quality for price. The room was cleary under construction. The dry wall was incomplete. The desk drawer had no drawers and the other one desk drawer was missing. The refrigerator in the room was filthy. The overhead lights over the vanity mirror did not work. There was no water or water... read full review »

Breakaway Cruises - did not give a refund to my handicapped wife when she could not board the vessel, primarily due to medical problems. (Perhaps I should file a complaint under the disability law as well!. When we asked for a refund, we were told that the company NEVER gives refunds, no matter what the reason...yet that little note never appears on their brochure. The company advertises thru several of the resort & nearby hotels, so they have been contacted as well about the very poor & non-existence refund policy of 'no... read full review »

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Lost my luggage, rude flight attendants, bad food, nonstop delays, need i say more? read full review »

Tripmate switched policies and did not honor the "cancel for no reason" policy. My wife and I scheduled a trip with our local church to Israel (Nov 18-27 2010). We paid a total of $6952 for two fares of which $438 was for travel insurance. Under the provisions of the contract you cannot pay for the trip insurance until all of the monies for the trip are paid. We did that and did not receive a copy of the insurance provisions nor is a policy 427N policy available for download. We had to cancel the trip due to the unexpected call from... read full review »

It appears that the 800 number is just for show as nothing ever seems to get resolved. The customer service forwards the complaint to the hotel, which then nothing ever happens and then customer service apologizes for the hotel. I have filed several complaints over the past year and had to live with unresolved issues, kind of sick of that. My advice to you is use another company of your choice and stay away from the Hilton chain of hotels if you like customer service. read full review »

My name is Dewey Sides, I've been on three cruise's in the past 7 years, all of them with Carnival. this is the first time I have any complaints. the last cruise was on the Carnival Conquest leaving from Glaveston, Texas on the 12th of Sept. my booking information is 8258, 87N5B8, 830020446. My complaint is the way my luggage was taken care of when it arrived to our suite. It was in bad shape, as the back side was ripped and the luggage was almost completely open from the front. I took it to guest services for them to take a look... read full review »

My first trip with the agency was in 1998. In 2005 I had an excursion to Vermont. Tour guide was just ruthless. For instance, when I asked a simple question about Sterling and Francine Clark museum, she snapped in offensive tone of voice and facial expression while shaking whole her body. I confirm: the question was about the museum, but the answer I received was about... my racial identity. I did not say a word to her, but decided: it is enough; there are many other agencies will charge my money for the service, but humiliation. After five... read full review »

Respected Sir, I was Boked my Courier on 23/02/2010 from Bill No 11627 By the SUN CARGO COURIER SERVICE, Musbah Trading Centre, Behind Al Baik Balad Jeddah. for Habib Thekhdar s/o Nannu H. No. 15 Gaddiyana Unnao. Till now I did not receive my Courier Now if I am calling No one pickup my phone so please guide my the process to get my Goods. Thank you read full review »

I canceled my reservation for fort lauderdale today, october15, and they are charging me $75.00 ! They say it was not a weeks notice! The reservation was for Oct. 22, & 23. Do not buy any of their offers. read full review »

message was sent to me that i won 100000dollars British pound in the ongoing cocacola uk mobile promo and they sail i shiuld check [email protected] my number is 08033886293, my email is [email protected] read full review »

On 8/30/10 around 6pm, I came home to find my apartment infested with ants. While my landlord dealt with the ants, I quickly made a hotel reservation at the Glendale Vagabond Inn through www.petvacations.com, a site advertising pet-friendly hotels. I packed up my dog and cat, and showed up at the hotel around 7:30pm. When I got to the hotel, the clerk told me they didn't have any pet-friendly rooms left. She called her manager and was supposedly given permission to open up another non-pet-friendly room for me. I was told they were going... read full review »

sir this is inform to you that i worked in regale inn hotel for fifteen days the management is refusing to pay my salry so plz sir i m passing throuh critical problem so plz get my due salry released for that i would be obliged to u... complain against regal inn hotel a-2 c.r park new delhi 110019 phone 91-1126270101/2968/69/70 read full review »

I have received a letter of appointment from BRITANNIA INTERNATIONAL HOTEL, UNITED KINGDOM. pls help me by conforming that how for this is true or its a feke call. iam attaching the letter of appointment. read full review »

Dear Emirates airline management: I am Dr. M. Mazen Taji I would like to report to you the lack of safety on board of your aircraft. I was on board of the flight EK 912 coming from Damascus to Dubai on October 11, 2010 left from Damascus at 11.10 am and arrived Dubai at 1510 hrs. I was setting in the seat # 39 F. During the landing in Dubai and when the aircraft touched the land, all of sudden, I was surprised with the seat back of seat beside me # 39 E (which was vacant) falling down with a heavy cardboard box behind it, the seat... read full review »

be billed to the account 301.00 dollars bokiing # 44P8W5 which was not authorized officials read full review »

hi my self ramandeep singh actually my wife gurpreet kaur and my daughter dilpreet kaur( she was only nine month old when she travlled in air line )that flight was from mel to india dated 22/09/10 and flight no was tg 462. when she was travlled in that flight she chase more problem first of all they didn't provide babby bed or toy and not proper food for baby thats why she got fever too much that reaches 104 c my wife face too much problem and when she reach in delhi directly go to the doctor for my baby treatment and she spent near about... read full review »

MERAREVIEW HAS NOT RESPONDED TO REQUEST TO REMOVE MY MY COMPLAINT AGAINST ED CID VACATION CLUB DATED 7 20 2010 read full review »

Respected sir, I have received a mail regarding job from BAGLIONI HOTELS & RESORTS, Please tell me wheather this hotel is fake or not.reply me as soon as possible. Thanking you, Vijay shanker Pandey (recieved mail was mentioned below) Wed, 13 October, 2010 2:20:20 PM BAGLIONI HOTELS AND RESORTS BROCHURE. ... From: BAGLIONI HOTELS AND RESORTS <[email protected]> ... Add to Contacts To: [email protected] BAGLIOINI_HOTEL_LONDON_PICS.jpg (15KB) BAGLIONI HOTELS... read full review »

Offered a free cruise, $1200.00 cash credit for depositing my Westgate resort week and offered free 1 week resort stay. Already had a 15 year membership that I never used and they offered me the above for an additional $1500.00 Well I was told that the week I deposited was deposited too late and that I would have to deposit the following years week to get my $1, 000.00 cash credit. Then the free cruise cost me $1685.00 and the free resort isn't free you have to end up paying an additional $1200.00 for the week and it is at a low end... read full review »

BOOKED FAMILY OF 3 WITH MAKANI KAI RESERVATIONS(CIND) FOR A 30 MINUTE PALI MAKANI HELICOPTER FLT. WEBSITE STATES 'JETTURBINE...OFFERING SUPERB COMFOTS, FIRST CLASS AUDIO, EXCEPTIONAL DVD RECORDING..EMPHASIS ON SAFETY...VETERAN PILOTS...SAFETY OFFICER...OUTSTANDING AND INFORMATIVE TOUR EXPERINECE...TOP EQUIPMENT, PASSION FOR SAFETY AND EXCELLENE, AIRCRAFT DESIGNED EXPRESSLY FOR TOURING...ETC., ETC.' CINDY TRIED TO UPGRADE THE FLT BUT WE DECLINED. MAKANI KAI COLLECTED FAMILY AND TOOK TO HELIPORT WHERE THEY WERE TOLD 'WE HAVE A... read full review »

Yesterday was the fourth time that we have been caught into going to one of Holiday Club's marketing evenings. We were assured that it was not a time share evening and was to do with a charity competition we has sent an sms to in the beggining of the year. We told the telesales woman that if it was in connection where we would need to pay in or buy something it was not worth our time as my husband has been unemployed for the past 6 months. Imagine my disgust and anger when we indeed found out that it was a Holiday Club **** to get... read full review »

I was from South Africa to Shanghai, When i reached Shanghai, my bag did not arrive, i lodge a complaint, they told me they will contact me when they find it, they asked me for a address and i told them, i donnt have one, so they ask me if i have a telphone number, i said i just arrive, but i have a friend you can try to contact me on his number, they phone that number and made arrange with that man to delivery my bag, Emirate airline have no right to discuss my problem with anybody else, i have given my friend number to contact me not to talk... read full review »

I would like to complain about services provided by the company Grindrod Travel, in particular by their Johannesburg office. A simple request to please provide a quote for a 3 nights stay in Kruger National Park gave no response within a week. After a week a consultant -Emilene- sends a response that she can not provide this information as rates are not released in foreign currency (noone requested any foreign currency quotes). My trials to pay attention to such a negligent attitude of their so-called superviser Shireen Khan returned response... read full review »

1 Time Airline got my flight details backwards. Sifiso at the airport admitted that the booking Agent Muwelo booked me flying from Cape Town to Durban and returning from Durban to Cape Town, when my booking was the other way around. I lost 4 hours at work, incurred food and beverage and transport costs. They also had the nerve to charge me an extra R600 ..they refused to give me a receipt for this R600?? Even though they messed up the booking I had to pay extra??????????? I spoke to Sifiso and Yvette at the airport, Delene at the call... read full review »

1 as a professional in hospitality industry you are expected to design acontinental menu with varieties of covers to enable your customer have choice in every course. a. explain the accompaniment and garnishers of menu plan and a suitable beverages in each case. b. draw the table setting for an elaborate coperate service of thirty customers and list the types of material you need in carry-ing out and effective service. c. in a logical sequence, highlight in basic procedure involve in the service of each meal in your menu, taking cognizance of... read full review »