"Consumer Reviews on Companies, Products and Services"

CATEGORY: Travel

Mayan Resort, Puerta Vallerta
September 29, 2007
We were enjoying a nice vacation in Puerta Vallerta w/my parents, when we were hounded endlessly by a man wanting us to sit through a 90 min. presentation at the Mayan Resort in Puerta Vallerta in exchange for $300 per couple, a bottle of tequila, breakfast, and taxi fare to and from Puerta Vallerta. It was our last day of vacation before returning to the states, but we decided 90 minutes of our attention would be worth all the gifts he promised. He asked our ages, (including my parents) and said he would pick us up personally the next morn... read full review »
Filled under: Travel Location: Mexico
AirTran
September 28, 2007
Rec'd 1 round trip pass for flight on confirmation #GTFS8G 3/18/2007. When I tried to redeem it, I was hung up on twice and then finally got some one who told me it was only worth $100. and I would have to call some other department. At this point I had spent over 30 minutes trying to obtain their redemption and gave up... If they don't intend to honor them, they should not issue them... read full review »
Filled under: Travel Location: United States
Royal Holiday aka Premier Holiday aka Hacienda Vista Real Hotel
September 27, 2007
Like more than 500 others, with whom we are joined together in a Yahoo group, we were scammed by this "club/hotel" in Playa del Carmen, MX. We were promised everything but the moon, in a three-hour closed-door presentation at the hotel. We thought it was a fantastic way to travel and save some money. But after we signed up, it has been nothing but hell ever since. First, they never followed through on ANYTHING they promised. They lied, cheated and stole from us, promising WORLD CLASS ACCOMMODATIONS at THOUSANDS of great resort... read full review »
Filled under: Travel Location: Mexico
Star Vacation Club / Vacation Resort Group
September 27, 2007
Yesterday my husband and I attended a presentation by this Star Vacation Club/aka Vacation Resort Group. We had received a postcard sent out for them by "We-Mail-4-U", located in Mesquite, TX. This card promised us a "Free MP3 Player Just for Calling" their 800 number. We did and they, and the postcard also, said we would receive "TWO ROUND TRIP AIRFARES TO ANYWHERE IN THE CONTINENTAL U.S., MEXICO, OR CANADA" from Vacation Resort Group. They also promised 3 days and 2 nights in a resort. Nowhere and at no time... read full review »
Filled under: Travel Location: United States
www.Priceline.com and Hilton Hotel
September 27, 2007
In 2005 my husband went on Priceline.com and booked and paid for a room at a Hilton Garden Inn in Carslbad, CA. I sat next to him and watched him enter everything and it all looked ok. They charged us $129.00 per room per night (3 nights) for two rooms ( one for his parents) , a total of $774. When we got to the Hotel, the manager asked my husband for his Federal Government employee I.D. card. My husband said he was not a Government employee. He said priceline gave us the Government employee rate and without an I.D. we had to pay $199.00... read full review »
Filled under: Travel Location: United States
Central Wings
September 27, 2007
I was supposed to fly round trip with Central Wings, a discount subsidiary of LOT, the Polish national airline, from Edinburgh, Scotland to Warsaw, Poland. At check-in in Edinburgh, on Wed Sept 12, I was told that the flight was canceled due to technical reasons. The person at check in desk could not answer questions, directed me to another desk at the terminal. That person gave me a slip of paper with a phone number in Poland that I was to call for help. Some help!! I was told there was no available seat on that route until Monday, Sept... read full review »
Filled under: Travel Location: United States
Mahesh Travels - Belgaum
September 27, 2007
I gone through the complaint written by one of them regarding Mahesh travels, belgaum. I agree with this person completely. I had a similar experience although i did not miss the bus, but the drivers and the authorities behave very rudely with the customers. They have a bad quality service. They dont know to gain customers. Such travels go bankrupt very soon. They should learn some tips from perfect service providers like VRL ot PAI. Those buses are absolutely class of service. Please all those who come over such experiences, do write and forward the unfair activities by such agencies. Now it is Mahesh travels, belgaum in this case. read full review »
Filled under: Travel Location: India
eTours & Travel
September 26, 2007
I was sold a "package" that was misrepresented to me over the telephone, and now that the details are being confirmed (we leave on October 5, 2007) this is not what I was told at the time of the purchase. And now this company will not refund my money... This is a scam and they have my $149.00... HELP!!! read full review »
Filled under: Travel Location: United States
Marriott Longbeach
September 25, 2007
My brother and I were staying at the Longbeach Marriott few weekends ago and someone broke into our hotel room and stole our belongings... The hotel is not taking responsibility! The GM had the nerve to tell me that it could have been one of us...that took the stuff!! Can you believe it! Do not stay at the Marriott hotels, they don't care about your safety! They don't care about anything except making money! I thought staying at a reputable hotel meant that we were going to be taken care of, but I was wrong. I am so highly... read full review »
Filled under: Travel Location: United States
Asia Miles - Redeem Program
September 25, 2007
I claimed my gift in Asiamiles (www.asiamiles.com) program and they said my redeem gift has to be collected in other country which I am not a resident there. This is ridiculous and a trap to us to forfeit my points They refused to refund the points to me. This is absolutely a rip off. read full review »
Filled under: Travel Location: Hong Kong
Easyjet Airlines
September 24, 2007
15 hour delay at Malaga airport on original 10.30pm. flight 7184 to Liverpool on 22/23rd September 2007. Flight eventually canceled. Reason given technical problem. Spent night sleeping on floor of airport along with other passengers. Lots of misinformation given by staff - Told we'd be taken to hotels but that we'd have to pay for the accommodation plus pay our own taxi fare to the hotel. This plan never materialized so everyone spent night at airport. We were given a flight at 10.30am the next morning and had to go through the... read full review »
Filled under: Travel Location: United Kingdom
Disney World
September 23, 2007
My wife has Multiple Scerlosis and was told that she can not come into the Disney Theme Parks after we purchased our disney vacation package, with her Segway which she has a medical prescription to have and absolutely needs to get around. She is 33 years old and they told her she will need to use a wheelchair or electric cart, which they do not provide without extra charge. Disney customer service personnel advised me Segways are a safety concern and that is the reason they are not allowed in the park. However, Disney offers tours with... read full review »
Filled under: Travel Location: United States
Indira Gandhi International Airport
September 23, 2007
I had missed my luggage on 5th sept. 2007 at Indira Gandhi International Airport. We came Dubai to india from Emirates Airlines. I had booked the complaint after 2 days but till now no taken any action. Anyone suggest. read full review »
Filled under: Travel Location: India
Baggage
September 23, 2007
I was flying with Emirates from Mumbai to Dubai and Dubai to Manchester on the 20/09/2007. However from Manchester I had a connecting flight to Isle Of Man on Flybee. I have already lodged a complaint at the Isle Of Man airport for missing baggage. It has been 4 days now and I have not heard from them. When I called them, they informed me that they have not yet received the baggage and requested me to call Emirates. When I called Emirates they said that they cannot help me, as the last flight was on Flybee. This is ridiculous that none of the Airlines could help me. I will never fly by Emirates ever again. read full review »
Filled under: Travel Location: Pakistan
Golden Palms
September 23, 2007
Since two days I have been constantly contacted and reminded to take the 40 minute drive up to Golden Palms for a supposed look at the place and a complimentary dinner with the family. Being a member of a quite a few clubs and resorts I decided to take the trip last night on invitation from their marketing team member Mr. Vinod. This was the WORST experience of my lifetime!!! The team member appointed to us had very little patience to answer my simple questions and preferred to stick to a pre-planned SPEECH. The manager who met us wa... read full review »
Filled under: Travel Location: India
Sears / Kenmore Elite Trio Refrigerator
September 21, 2007
I too have problems with the Kenmore Elite Trio Refrig. Mine has a bad fan motor. I have had the refrig. for two years, while under maintenance agreement having the same trouble getting the appliance serviced another person. Another site has notices concerning the fan motor and this appliance. Seems to be a common problem also the ability to get Sears to show for repair is a big issue. Beware when purchasing Sears products. The repair help line is no longer local, parts are not carried on the truck, delay in receiving parts and no show... read full review »
Filled under: Travel Location: United States
Vacation Network Inc.
September 20, 2007
Well I can answer this question. I joined them and wish I had not. Today I called them to ask why are you trying to book me a room that looks like a hotel room. I joined because they stated that I would get time resort apartments with full amenities. They told me today that because I have been complaining on line to a numerous RIP OFF SITES That they no longer wish to keep me as a member and they decided to drop my membership. I paid every year over $200.00 only because I had no choice. Stay a member or loose my 23 paid vacation weeks. I spoke... read full review »
Filled under: Travel Location: United States
Swosti Plaza
September 20, 2007
I booked Swosti Plaza (4 Start) hotel in Gopalpur, Orissa for my vacation in last summer. The room charge for AC Deluxe room was Rs. 2250/- per night. Whereas the average room tariff for other start hotels in that tourist spot is @ Rs. 1000/-. I agreed to pay that much just because I expected good (clean) rooms with other moderate facilities. But once I reached there I found that the best quality room is so dirty & specially the toilet was horrible (with all kinds of insetcs available). The cleanliness & hygine of the hotel wa... read full review »
Filled under: Travel Location: India
Orbitz.com / American Airlines
September 20, 2007
Simply put i booked tickets first class through orbitz. Had to cancel then within a two week period and was told they are non refundable. And if i wanted to i would have to contact american airlines to see if they would credit them. Firstly as i said booked them first class. And i know from first hand experience that if you book first class and cant use the ticket it will be refunded. So why do i complain. Apparently the tickets i booked through orbitz were coach with an automatic upgrade to first class. Here is the scam! According to... read full review »
Filled under: Travel Location: United States
Jetline Travel
September 20, 2007
Jetline Travel www.jetlinetravel.com I'm going to make this as short as possible, if possible book elsewhere! Their Customer Service is non-existent, send them a (complaint) Fax or e-mail and you will NOT receive a reply, call them (0208 5111640 - cheaper than their 0870 numbers) and all you will get is "... give me your telephone number and we'll call you back", they will NOT call you back! I called four times a day for almost a week, got the same response (i.e. call you back), they are a bunch of lazy immigrant... read full review »
Filled under: Travel Location: United States
Tours4Fun
September 20, 2007
Tours4Fun www.tours4fun.com After booking a bus tour with TOURS4FUN well in advance, my wife and I flew to Salt Lake City and registered at the motel designated by Seagull/C&J Express - the tour provider. When we boarded the bus the next morning imagine our surprise to learn that we were given the last two seats on a Chinese group tour for our four-day Yellowstone, Grand Teton Tour Package The tour consisted of a Chinese tour guide, a Chinese driver and a large ethnic group that spoke only in Chinese. Throughout the trip the guide... read full review »
Filled under: Travel Location: United States
Insurance
September 19, 2007
Lincoln Benefit Life 2940 South 84th Street Lincoln, Nebraska 68501-0469 www.accessallstate.com I signed up for a term life policy 4 years ago that was supposed to be switched to a "whole life" policy after the first year. The way it was explained to me (because I didn't even want to sign up for the term because it was too expensive - $1200) was that after the first year I could switch to the whole life policy which cost $5000 and get a credit for the $1200 for the first year which is what I did. The insurance broker... read full review »
Filled under: Travel Location: New Zealand
KLM Airline/ ticket
September 19, 2007
I want to share a bad experience I had with KLM, a supposedly good air carrier in Ghana. I bought for the first time a return ticket with them online in October 2005 for travel to UK in December 2005. During the transaction, I was asked to make payments at KLM head office in Accra. I went there with my passport and upon inspection of my passport was issued the ticket. I was however never told at that time that I required a transit visa for my travel even after inspection and therefore I thought I did not need one. It was shocking to me... read full review »
Filled under: Travel Location: Ghana
KLM Royal Dutch Airlines / Northwest Airlines (NWA)
September 18, 2007
A copy of email to KLM Royal Dutch Airlines / Northwest Airlines (NWA): Klm mr. Frank de reij Executive vice president Klm ground services Dear sir, This has reference to your claim that klm is committed to achieving optimum punctuality and reliability. Inspite your best efforts it doesn't seem to be good enough. On a round trip of six days & having checked in three times my baggage was delayed & partially lost on all, three occasions. At gothenburg on 10 sep-07, delayed bag ref-gotkl-32451 had to purchase warm... read full review »
Filled under: Travel Location: India
Spirit Airline
September 18, 2007
We booked 4 round trip tickets from Detroit to San Francisco and back. When we went to come from from SF to Detroit we found that Spirit had discontinued service to Detroit and were left with no option but to pay $750.00 each to fly home on another airline. Spirit took our money for the return flight and baggage costs and now we are out over $1000. 00 each. All averages of contacting Spirit have been to no avail. read full review »
Filled under: Travel Location: United States
KLM Royal Dutch Airlines
September 18, 2007
To whom it may concern. A friend of mine from Accra, Ghana had made plans to fly klm to Dublin Ireland. He got a price from the airlines and proceeded to pay for his transit visa to Amsterdam. He paid for it but when he went to purchase his airplane ticket they increased the price by over 200 euros. Since he could not afford this price he went to another airline. KLM had given him a different price just a few days earlier. Now he is out the price of his transit ticket and went on another airline. There is something not right about this. Could you explain? Sincerely, J Connick, Dublin read full review »
Filled under: Travel Location: Thailand
Panache One World Travel
September 17, 2007
Our family of 4 rented a 3 bedroom, 2 bath apartment in Paris for 6 nights,7 days through Panache One World Travel based out of Cohasset, Mass. We didn't have hot water the entire length of our stay. The company made arrangements for us to use a hotel room across the street and down one block for showering. This inconvenience cost us time each day for each one of us to shower, and it cost us extra money to eat out every day as I wasn't going to wash dishes in cold water (especially while on a vacation of a life-time.) At night... read full review »
Filled under: Travel Location: United States
Russ Darrow Kia - Waukesha, WI
September 17, 2007
It is my opinion that Russ Darrow Kia of Waukesha will likely go by the way of some other Kia dealers in the Milwaukee, WI area and else where... OUT OF BUSINESS. I recently had problems that surfaced with the air conditioner on my 2003 Kia Sedona following a warranty visit for the same repair. The service writer sent me directly to a toll free number for Kia (they don't even try to remedy these issues within the dealership) which resulted in an effort by the manufacture to try to convince me to spend over ($100.00) to help find what if... read full review »
Filled under: Travel Location: United States
Emirates Airline
September 16, 2007
I lost m bag during my trip from DUBAI to Burg Al Arab (ALEXANDRIA) on 2/9/2007, i submitted a claim on arrival but they found no trace on the bag... I'm now back to dubai & it's not found yet... 16/9/2007... I have sent a Baggage Inventory Form to Emirates Baggage Service & no reply from their side & their phones are always BUSY!!! read full review »
Filled under: Travel Location: United Arab Emirates
Saudi Arabian Airlines
September 16, 2007
I boarded Saudi Arabian Airlines flight SV0750 on 12th SEP07 at 10:35 am from Riyadh to Mumbai, the flight returned back to Riyadh airport due to some technical problems. We were informed that the flight was delayed to 2am 13 SEP 07 that too was not confirmed. At around 2am 13th SEP we were informed that the flight is scheduled to 8:20 am on 13th SEP07 which took off around 9:30 am instead of 8:20 am. We had to spend around 24hrs at the airport, due to this delay I missed crucial appointments which caused great loss to business. I feel... read full review »
Filled under: Travel Location: India
Crowne Plaza Hotel
September 14, 2007
I made reservations on line for a King leisure nonsmoking, and that is exactly what it says under Total number of rooms: However, under special requests I indicated non-smoking, late check in. So, even though it indicated I had a non-smoking room, when we checked in they gave us a very, very smoky room including ash trays. We could not stay as my husband has allergies and we had a difficult time finding another hotel at that time of night. read full review »
Filled under: Travel Location: United States
Fernie Stanford Inn
September 14, 2007
OMG what a ripoff this place was! We actually got married at this shit hole and strongly recommend NO ONE stay there. They are a rip off, bunch of scammers and even tried to double bill us. The service was the shits, the restaurant wasn't open, the rooms were dirty, the banquet room had no A/C in August???, they had flooding just a few months before and never told us until just before the day of the dinner, the place stunk, they over charged us for our drinks for 6 hours until I found out and complained, our guests were moved... read full review »
Filled under: Travel Location: Canada
Apple Vacations - Ritz of Acapulco
September 13, 2007
This is not the first time I used your Company to travel. We do it because we always find what we are looking for, a nice Hotel, Delicious food, drinks and a beautiful place as a resort. to rest and relax. Ritz of Acapulco was nothing like we were expecting!!! We were so disappointed , I don't have words to describe my sadness. It was so expensive and it was all a waist of money. I don't understand how you can sell this package as a 4 Apples Resort... this is not even close to a Resort neither to the 4 apples. Since the... read full review »
Filled under: Travel Location: United States
EF Educational Tours
September 13, 2007
Do not use or allow your children to use this co. for educational, out of the US, tours. We, myself and 2 sons, were unable to travel to Israel as the war broke out. We were stranded in Switzerland and none of the phone numbers (emergency) worked, had been changed or were not in the infor. packet. Scary, a nightmare, and what if my sons had been alone? I finally (after 1 day) got a hold of EF (by accident), asked for our tickets to be changed to return to the US instead of Isreal. Was told the tickets would be changed and once home wa... read full review »
Filled under: Travel Location: United States
Delta
September 12, 2007
I had reservation to fly to Romania, from Columbus Ohio for September 26, 2007. Due to sudden change in my parents health, that needed hospitalization, I had to change my departure to September 14, 2007. When I made the change and new reservation was completed, I (I asked) was told that if I present a document that reflects my situation, I will have the $200 penalty fee deducted from my price, but when I arrived at the airport the collect my ticket I was surprised to find out that there was no reservation and also, to have a new one issued I... read full review »
Filled under: Travel Location: United States
Free checked baggage
September 11, 2007
We were traveling from Dubai on August 24th at 0230 hrs via London to Calgary on EK007. We arrived at your check out in Dubai. At the check out I handed 4 (four) passports and for tickets for our flights. I was asked to put on bags on the conveyor belt and as I put the 7th bag – I was told that “ma’am you are already overweight – you are only allowed 120 kgs – and you have 134 kgs” We were 4 passengers with 2 bags each – so that added to 8 bags to check in. The check in person at the Emirate... read full review »
Filled under: Travel Location: Canada
Star vacations
September 11, 2007
They call even though I've sent the do not call list complaints; they say they are located in Del Mar... they keep calling once a month for the past 4 months... then I file another complaint with the do not call it website. I even filed a complaint with the AG of CAlifornia. read full review »
Filled under: Travel Location: United States
Homewood suites
September 11, 2007
I parked my car in the lock garage at the Homewood suite on Western Avenue in Seattle, WA. My car was broken into and lock destroyed. They say they are not responsible, why did I park inside. I know have a $1232 repair bill to repair door and lock. read full review »
Filled under: Travel Location: United States
Carnival Cruise Lines Glory
September 10, 2007
Sailed on September 1st, 2007 for a 7 day cruise with my mother who is 68. One of the first things that happen before you disembark is a fire drill, which is totally understandable. Well, its hot in September and there were a lot of people engaging in this fire drill~to make a long story short, my mother fainted right outside Floor 5 by the casino. I immediately called over to the bartender in the casino area to have the paramedics (or nurse) on board for help. She was out cold. She could have had a stroke, heat stroke, or possibly died, and... read full review »
Filled under: Travel Location: United States
Star Vacation Club a/k/a Destinations
September 9, 2007
I was told by a representative that if I attended a 90-minute presentation at Star Vacation Club, (12650 High Bluff Drive, San Diego, CA), I would receive one of several prizes. At the end of the presentation, I decided it was a huge scam and didn't wish to purchase anything. The salesman who was sitting in front of me told me that he would get me my prize form. I asked about the different prizes. He told me I would have to "jump through hoops" to get any of them but that if I managed to do it, I could get a nice vacation. Thi... read full review »
Filled under: Travel Location: United States

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