Mayan Group (Mayan Resorts) is now together with the FIA Credit Services (Bank of America). They give you credit, taking it away from other credit cards that you might have with the Bank of America. They just want you to get in debt, they collect the interest and the Timeshare gets the money, you just have to pay, for information about the timeshare please see the multiple complains about the fraudulental sales. The lies. I got taken but I do not care if my credit get ruin I will not pay for the credit card debt, I have filed a complain with... read full review »

Back in 2002, while on vacation in the Bahamas, me and my husband were approaced by so called representatives of Premier Holiday Travel and advised of all the perks and benefits they offered. At the time, we thought it was a good idea and signed up for it. We had to put a $2500 deposit down and make monthly payments of $180.00 a month through Monterrey Financial Services for a loan to help pay for the contract. Well, we paid it off and received notice in 2007 that we had to pay maintenance fees of $1140.00. We never received any information... read full review »

We had the same experience as Kelly and Jeff Shafer with Villa de Palmar, Puerta Vallarta. The told us the same lies about selling our other timeshare and sold us a "studio, odd yrs" for $13, 000. We paid $3000 down on Sept 29th and the rest was supposed to be in no interest monthly payments. We got a bill for the full $10, 000 balance and I cannot seem to get a hold of anyone by email or phone. Gary Dudley sold us the product, but we also talked to the manager, Jimmy Munoz as did the Shafers. Do we have any recourse? I also fell that it was a scam and will now contact an attorney. read full review »

Dear Sir/Madam, We are a family living in Orange County, California, USA. We recently had a vacation to Puerto Vallarta Mexico on August 26th, 2008. We became a victim of timeshare fraud and ask you to please help us get our full refund deposit of 3, 075.00 USD and cancel our membership. This is a summary of what happened. We will send with this letter a detailed timeshare cancellation request we sent to the timeshare company. We booked a vacation package with Expedia.com. On August 26th, 2008 we landed at Puerto Vallarta... read full review »

Do not do business with www.apptec.com.mx I dealt with the director Victor Hugo Navarro and sent over $10, 000 for server and hosting products. It has been over 3 months now and the company does not reply to my emails or calls. This company is a TOTAL FRAUD!!! and have stolen my hard earned money. I have now had to hire lawyers in Mexico at a further cost to try to get my money back . Total Scam do not trust them they will steal your money!!! read full review »

DONT BUY A TIMESHARE FROM VILLA DEL PALMAR / UNIVERSAL VACATION CLUB. We own several timeshares and love to vacation in Mexico. We were at Villa del Palmar Flamingos in Nuevo Vallarta in April 2008. We were approached for the timeshare sales; we went to get the “discounts” and made it clear from the beginning that we were not interested because we already owned enough timeshares. The two sales people we dealt with were Jimmy Munoz and Alberto Garcia. To make a LONG story short, we were told they would sell our existing timeshare if we... read full review »

I totally trusted this doctor. My biggest mistake. He ended up ruining my whole nose, including my health. He turned my nose up almost 100%. He calls it the Barbie look. I don't know of anyone that would want their nose turned up, do you? I never told him to make me look like a barbie. I want to look like me. Now I will never look like myself. He calls cutting my nose off, molding. Then wouldn't molding and cutting be the same thing if my nose is gone and no one can put my nose back on. It hurts like hell to have your nose cut off... read full review »

American/Caribbean Car Rental in Cancun is engaging in a credit card scam. Don't make the mistakes I did: 1) Don't sign a blank agreement to pay for damages. After we delivered the car in fine shape, they filled in the blanks and charged us for non-existent damages 2) Don't let them bait-and-switch--especially without getting the exact cost of the crummier car they give you. Instead of the SUV we reserved months in advance, we got a car whose ignition wire jiggled loose. To their credit, they came and fixed it, only to... read full review »

I bought a watch in www.replicaco.com and they are a total Fraud... Check if they have phone numbers, email address, https in the credit card section, etc to validate what Im saying... Incredible in my case but I do not check it ... I got a package from TNT without data from remitent and the content was a "toy" valued at $30US... you buy a watch and they send to you a toy to have a "proof of delivery" and have to position to get the money from the credit card switch ... DO NOT BUY!!! read full review »

I want to complain about Fiat, in Cancun, Mexico, on the Avenue Yaxchilan. They have been playing loud music from speakers outside their showroom in their lot. In Cancun, there is no real planning, except for the Hotel Zone, therefore, they are across the street from a Hotel, Apartments, and other residences close by, including a primary school. My friends and neighbors, including myself have called and complained to their franchise many many times with little or no effect. They are bad neighbors with no respect for people who have to... read full review »

Hi my name is Cissy and this is a follow up of the first complaint I wrote on this complaint board. I had a very bad plastic nose surgery performed by doctor Milla in February 2007. I am writing this because I have a moral obligation to warn others. Had I paid a little more money to have it done in the United States, I believe, I would still have my nice healthy nose. I am like many Americans that go to Mexico to have plastic surgery. I did not think of what could possibly go wrong. I felt it was more affordable and I trusted this doctor Milla... read full review »

i've recently received e-mails about claiming a price from Microsoft in the UK, this as a result of a lottery of something similar, they are using the company's real name to promote this. I received them whitout any annuncement or advice of spam, a checked on the net about that and i found it was fake, becareful!!! read full review »

The room was dirty and had a horrible odor. The bathroom at the airport was cleaner than the bathroom in our room. The shower was rusted and there were bugs in the room. We tried to contact the person who we paid to take care of us, but he did not respond. We were followed to our room by a man who was either drunk or on drugs begging for Pesos. We never stayed the night. We checked out and went to another hotel in the area. We had paid for the meal plan, and so far I have tried to contact Perfect Travel Promotions that booked the trip for... read full review »

This hotel is on the downward slide. Watch out 4 the snakes! The Concierge pushed us for a tour of the club - a timeshare scam, upon our arrival, after 13 hours of traveling. When we refused to sign a commitment the day of the timeshare meeting, Max, a manager for the marketing company, treated us rudely. We booked some tours with a Reef staff member. Alan scammed us out of several hundred USD, and I was unable to take my son fishing, one of the reasons we went to Mexico. I found out that even though Alan wore a Reef shirt and nametag, he did... read full review »

Pure bait and switch, misleading tactics. I paid 3500 for 10 wk vacation package. Was told all-inclusive fees were usually optional at many resorts, not true. Also can never get booked in many resorts, inventory availability problems. the fact is that I can always find a better deal doing the non vacation club route. The week package deal they offer sounds like a steal but don't forget the all -inclusive fees. they are not optional but mandatory. this was a lie but how do you prove it. I've complained once but got the run around with... read full review »

A few weeks ago I had to rent an automobile at the Atlanta Airport. I made a reservation on line with E-Z Car Rental. I have rented from them in the past year and I am on their preferred list. When I arrived at the Atlanta Airport E-Z Rental Car desk at approximately 9:00 PM and presented my rental confirmation agreement along with my driver license and credit card the clerk told me that she could not rent to me. When I asked why she told me that their computer said that I had either an accident of charge back on my record. I explained... read full review »

Ocean Coral = Porto Morales Cancun Mexico I booked my vacation through Book it on 3-19-08. I requested an Ocean View. (my one request) I have Lupus, and I thought that if the sun became too much that I could at least have a balcony to see my children in the pool or ocean. I asked if upgrading the room would assure a view. The Book it representative put me on hold and called the Hotel, I was then told that my request for the view was noted on my reservation and that I would have a full or partial view. I called too late to book my... read full review »

Ocean Coral = Porto Morales Cancun Mexico I booked my vacation through Book it on 3-19-08. I requested an Ocean View. (my one request) I have Lupus, and I thought that if the sun became too much that I could at least have a balcony to see my children in the pool or ocean. I asked if upgrading the room would assure a view. The Book it representative put me on hold and called the Hotel, I was then told that my request for the view was noted on my reservation and that I would have a full or partial view. I called too late to book my... read full review »

In June 2008 I received information from customer service that I could reduce my monthly payment (by 40.00/mo) for a time share that we were pressured into purshasing during a vacation in February. My husband put over $7000 down and now whenever I try to contact them, we are given a message that they will contact us within 2 days (which does not happen) or to contact them via e-mail which is impossible because we cannot get into their e-mail. At this point, I am trying to reach them to inform them that they are charging me a late charge... read full review »

Dear reader, There is no secret that tourism is the mayor industry in this area and with that comes Timeshares, an industry that worldwide has got a bad reputation by many, with high pressure sale pitches and even plain lies in order to make people to buy them and that it don’t work. With that in one hand and in the other having the information that year 2006, 8% of all timeshares sold in the world were sold in Mexico and the developers says that their hotels has an average occupation higher then 70% with people using their... read full review »

Purchased a time share but changed my mind and was unable to get money returned. It seems all contacts are always changing and miss identifying their position saying thart they are a company lawyer but find out they are only a sales person. You never get the incharge person. read full review »

They have taken money without providing. All i saved for to take my disabled son on a life long trip is washed away in their so called beaches. read full review »

The United States State Department has a warning on their website against signing any contract in Mexico without getting proper legal advice. The reason is there are so many problems that Americans are having from getting duped into sales and there is nothing the State Department can do to help get the money back. Amereicans con Americans in America. Americans who move to Mexico also con Americans. Just because they are Americans, don't trust them. Consider the sources of your information. Google any one or company with the word... read full review »

Fairmount Rancho Banderas significantly increased their Assessment Fees in 2007. I was wondering if there is anyone else out there that realized that the contract we signed as well as section 7.7 of the rules and regulations says that they cannot increase the assessment more than 15% over the previous year? Has anyone out there pursued this matter legally, if so any advise? If not, is anyone interested in pursuing a class action law suit? read full review »

Before ever doing business in this development, carefully research. Search for Real Del Mar Complaints, and Frisas Complaints. They are the owners of the development and responsible for maintaining the grounds and the homeowner associations. Do not use their sales office, they are not responsible for problems when the sellers do not deliver. Do not ever buy property in Mexico without an attorney. Use a good real estate agent, but be careful with that. Coldwell Banker that was in Rosarito went bankrupt and left many without what they were... read full review »

This developer, along with the US promoter, real estate network, Marshall Reddick, have not been responding to inquiries concerning the status of the two developments that the developer has taken investor funds. These are the Baja Golden Beach resort and San Felipe by the Sea. The lack of transparency and communication is cause for concern. We are looking for other investors in these deals to network with and discuss alternatives. read full review »

I went to this doctor in Tijuana, Zona del Rio, Mexico for nose surgery on 02/07. I had my nose broken and I wanted to straightened my nose. Dr. Milla was told right before surgery not to turn my nose up and to leave my Mexican nose. The swelling started to go down after 7 months and I was so traumatized by what I saw he had done to my nose. He took my nose off from the bottom, the front, the sides, the top. He totally disfigured me. I use to take a lot of pictures before this surgery since I was photogenic. Now I look so horrible. It i... read full review »

I purchased a designer rug from Carpet Emporium, a company recommended in Carnival Cruise Lines, passenger info while in port in Cozumel, while on a cruise returning to Tampa l/27/08. Company failed to send carpet, charged my Discover Card immediately. Promised a refund, when that went nowhere, I agreed to take delivery. Carpet Emporium said it would be shipped via DHL; DHL to date has not shipped said rug; Carpet Emporium has not returned my phone messages, nor answered the one remaining email address remaining (all other email addresses no... read full review »

My 85 100% disabled year old mother was lied to and misled as to what Royal Holiday Vacations offers its customers by a man in Mexico who informed my mother, ; (1) that if she purchased their plan and paid them 7500.00 down, making payments on a ballance of 17, 000.00 she would be able to travel the rest of her life for free. In addition she was told that if she passed away before she was able to pay off the debt, the debt would be paid in full and her family would own nothing and have full use of the membership plan she was paying for. We... read full review »

They lied to us about the value of our Las Vegas timeshare which they promised to sell for $12,000. We were required to list with Resorts Solutions (a partner in the scam) for $500. I kept reducing the price but it did not sell for $100. We were given 3 weeks at El Cid which we were told we could sell for $2200 each. Again, no sale at $500. We were assured that we bought enough points for a 2 bedroom unit at El Cid & other RCI resorts. El Cid raised the number of points so we are no longer able to get a 2 bedroom unit. read full review »

In May, 2007, we vacationed at the Sunset Lagoon, Cancun. While there, we attended a supposedly 90 minute tour which turned into over 5 hours. We were presented with an attractive and enticing timeshare purchase program, along with a guaranteed rental program of our unused weeks to alleviate fees. After entering into the contract, we questioned our sales agent each day of the rental program validity and were continuously assured of its activity. On the 5th day, we went to the office, again to question the program and were unable to... read full review »

A complaint has been resolved by the company and removed. read full review »

We were told that this membership will give you so many free weeks of vacation and access to all of the 5 star resorts at 50 % off. We were under pressure to sign up with this company membership and what was promised to us we didn't receive. We called to cancel they said that they can't refund our money. I feel that this company is fraud and should be stopped selling wrong membership. read full review »

We did a really stupid thing and purchased a vacation club in Mexico represented and sold by a Myan Palace rep.. We now have spent 2500.00 and can not get into any resorts for dates requested. This product as we have found by the web reading available is the way they do business. We have a time share also but do to the very poor protection and laws we have for sale also. We have traveled to Mexico a lot almost every year. We will not be going back this was just another way to get money out of us. In the US it would have been Illegal. Oh yea... read full review »

During our vacation in Cozumel, Mexico, on 11/23/07, my wife and I agreed to view a presentation for a Royal Holiday vacation plan. A sales person gave us a tour through the resort which is pretty amazing in Cozumel, and offered to buy a timeshare from Royal Holiday. We liked what the company offered, but we had no plants to buy anything. Then another salesman (unfortunately, we don’t remember his name) took place and assured us that if we buy the timeshare in Royal Holiday, we will have opportunity to travel around the world spending... read full review »

This company is changing my credit card without any organization, I never have requested anything from this company. I have requested to stop the charges but they simple don't stop. read full review »

Arrived at the RIU Jalisco Resort the night of the 6th of January checked in were told there were no keys to the room safes available until the next morning, went to our rooms (3 rooms 6 family members). Dropped off our luggage and went down to the beach spent about an hour at the beach then returned to or rooms to change while returning to the rooms one of the resorts security men followed us back into the hotel then to our rooms watched us exit our rooms as we went to the sports bar for a night cap , returned 45 minutes later to find someone... read full review »

Several years ago, while visiting Mexico, we purchased a vacation package from Mayan Resorts great vacations club. We recently attempted without success to book a vacation on-line. We called the 800 number provided by the company, only to be placed on hold and disconnected. The Company has not responded to our e-mails. This is obviously a scam. read full review »

I just got back from a Mexican trip at the Grand Mayan Riviera Maya. My wife and I decided to go on an information breakfast on our first morning. It ended up being a timeshare presentation. We said it would take 90 minutes. Four hours later we ended up buying a Great Vacations Club Gold Membership. Our salesman, or should I say our 4th salesman, pretending to be a quality control personal duped us. We ended up buying a Gold Membership for $3,700.00 US Dollars. To quote or salesman, Michel Nesme, "This membership is just a slice of... read full review »