I purchased a Maytag Performa Washer and Dryer team as well as a General Electric Portable Dishwasher on June 24, 2006. I also purchased the Product Service Plan (PSP) for 170.00. These items were delivered to me on June 30, 2006. The first time I used the washer was on July 8, 2006 when I discovered that the washer tub was severely unbalanced and would not balance, even with an empty load. An appliance repairman finally showed up and said he could not/would not fix it. I have talked to 2 different duty managers on three separate... read full review »

On July 3, 2006, I placed an order with Favor Warehouse, Inc. via internet. Their advertisement claims to ship orders within 1-5 business days. By July 8, 2006 I still had not received conformation that the order had been shipped. I then called the company to check on the status and inform them that the items were needed for a July 13th shower. Finally, on July 13, 2006 the order was shipped. I did not receive the order until July 19, 2006. IT WAS THE WRONG ORDER. I called their customer service to inform them that I received the wrong order... read full review »

In the State of Washington what are the rule for private lenders charging 24% and not telling client about all the charges client borrows $24,000 and have to pay back $35,000 at 24% interest and after default it go up to 30% interest. read full review »

We purchaced an LG LCD television and LG "French Door" refrigerator on 7/12/06. At the time the salesman asked if we'd like BB to come out and set up the tv. We declined. Turned out we had a bit of trouble. I called next day for help. After spending about $3500 with them, they wanted to charge $100 for a service call, which I declined. I also let the person on the phone know that that type of "service" is very poor business practice for the amount of money we'd thrown in their laps. But wait!... read full review »

I am an attorney who represents a Maria Sealy who has for several months tried to clear up an Sears Home Improvement debt charge off that is apparently now carried by Citicards, in Kansas City. Despite repeated phone calls and letters both from her and from me we have gotten no response. How can we get a HUMAN BEING to respond to clear this matter up. It is SERIOUSLY affecting her credit. read full review »

I had a GM recall service done on my 2001 Yukon XL and the fuel pump failed 7 days afterward, stranding my family for 3 days in a distant location. GM Customer Service says there is no relationship to the recall repair and the fuel pump failure based upon the service station's reply to their telephone inquiry. There was no indications of failure prior to the recall. The service center had to remove my tank and drain it to enter the tank. The wiring harness that was changed was connected to the fuel pump. The fuel pump apparently... read full review »

I have been having issues with this company for years. They routinely call our office and ask whoever answers the phone to "verify the shipping address" for supplies that we have never requested. Every time I attempt to cancel the order or to return it I am told that that we "approved" the order by giving the shipping address. I have tried several times to get them to stop sending me supplies to no avail. We have a fairly high turnover of staff, so everytime someone new answers the phone, they give out the shipping address and... read full review »

I wrote numerous alerts about Heritage web solutions internet fraud schemes on Hostdiscussions.com, dozens of e-mail responses were received by me substantiating Heritages business practices including fraud, bate and switch tactics, sub-standard web design, and failure to deliver web sites paid for. Hostdiscussions alerted me that I was not allowed to post any comments made by people who e-mailed me about Heritage (I posted the entire e-mails that were sent to me) most were from people who responded to Hostdiscussions postings. I asked Host to... read full review »

Purchased a 2005 Pontiac Grand Prix for over $20,000 (which I financed the whole thing) in February 2006 from Bill Heard, there are now three things wrong with the car in this short period of time that the warranty they added on to the sale will not cover. They told me the warranty would cover everything that I had a problem with but I come to find out from a GMC dealer here in Sacramento that is not the case and I was misled. I feel that they charged me way to much for the vehicle and were very dishonest in disclosing the details of the... read full review »

I am filing a complaint because of inadequate and unlawful service. Upon signing the contract, I was told that "at any time during the three year contract I could pay a termination fee of $50 (per member) and end my contract"; however, when i tried to do that, I was told that there was no way I could possibly get out of my contract. The information I have been given from various bally's total fitness sources has been conflicting and misleading. Other papers say that even if you "die or become totally and permanently disabled... read full review »

I am very unhappy with the way your store policy of returns are. If that's the way your going to run things, train your employs to tell all customers that if you want to return an item, there will be a store credit issued. I purchased some draperies on Saturday, not 100% positive on the color, so I asked one of your employees if I had a problem can I return them and they said yes, They didn't say you can return them for credit. I feel like I was robbed out of $77.98 CASH. I am now stuck with a gift card and almost $80.00 in credit... read full review »

I have a Admiral...from the division of Maytag...with a burnt out motor. Machine is barley two years old...has been treated very well...not overloaded...and now the motor is burnt up. Since it is out of warranty...the cost to fix it will be the same as buying a new one. No williness from Maytag to give me even a discount on a new motor. Thanks alot Maytag...no wonder the Maytag repairman has nothing to do...its cheaper to buy another appliance than fix current one. read full review »

On December 23, 2004, I purchased a Gateway M520CS notebook (serial no. 0034694149). Instead of buying a Dell or Apple, I chose Gateway because of the affordable price and because I thought that Gateway was a reputable company. Since then, I have had numerous problems with the system. As a journalism major entering my junior year this fall, I rely on my computer for both class work and writing articles for my college's paper, the Towerlight. However, I experienced steadily declining quality and support from Gateway. It seems as if I... read full review »

I have been on the phone with this company for 3 days, I ordered 4 phones, they charged me for 9. The funny thing is all the phones were free including overnight shipping. They put a debit hold of over $400.00 and I never authorized it. I have spent a total of 6 hours fighting on the phone demanding a faxed letter to authorize the release of my $$$. I am still being passed around and put on hold. I am an investigative producer and will be filing a Fraud complaint with the FBI & filing formal complaints with Better Business Bureau, The... read full review »

As of June 2006---Honesty Factor is run under many names: Rock Harbor Yachts RHY Coyote Distributors Golden Dragon Technologies Yippeenet Yippeenet Design Yippeekids GWDAD Global Website Design and Development Formula 1 Audio HFDG2 The company is owned by Mark Davis and Tara Lewis. It has two other employees a female sales person in Alabama and a male tech in New Mexico---the US. It's designers are in the Ukraine and Europe and total (4 contract designers). Their attorney is Graham Norris from Orem, Utah. No accounting department, legal... read full review »

I invested my retirement with this company and have not received any return on my investment or request for the return of my investement. I am in jeopardy of losing my life savings after 33 years of hard work. I am not well and unable to go back to work. This company is going to cause me to lose everything because they violate a contract that I entered in good faith. I have been lied to every time I call that a company is buying out the contract for over 3 months. read full review »

These guys called me and left a message with one of my children claiming that they were returning my call (untrue) and needed to speak with me right away about some information I had requested (untrue). I called and spoke with a gentleman who claimed I owed over $600 to a company called Performance Auto and now Genesis Financial, neither of whom I have ever heard of. The guy at ERC claimed that I bought some motorcycle parts from these guys. I do not have a motorcycle and do not do my own auto repairs. The guy at ERC called in a supervisor... read full review »

I am having SEVERE problems trying to get reimbursement for clothing I had to purchase while in Paris, Bern and Lucerne Switzerland. I had travel insurance with Trip Mate. I have been dealing in a long drawn-out process since June 4, 2006. Delta Airlines left a container of luggage sitting on the tarmac, located it several hours after I arrived in Paris on June 5, 2006. Refused to advise WHEN I could expect to receive my luggage, finally on Wednesday June 7, Delta stated they were waiting for a flight that they could send the whole container... read full review »

I responded to an e-mail offer from Consumer Gain, promising a Gateway Laptop for responding to two offers from associated advertisers. I completed applications from CitiBank and Discover for a credit card. This is the second time I've completed one of their offers, and I'd best see my free laptop this time around, or I promise I'll become their worst nightmare! Thanks. read full review »

I took a cruise on NCL, the Dawn, this summer to Bermuda and the Bahamas. There were 10 of us - 5 rooms on deck 10. Various problems - horrible service, rude staff, lost shoe from luggage, room keys that wouldn't open causing us to lose the use of 1 room for the first full day, poor quality food. Whenever we tried to get help the response from management was terrible and very rude. An expensive pair of shoes was lost out of my luggage when delivered to my room (rip was in luggage and 1 shoe was missing) and they said it was my fault. I... read full review »

On July 4, 2006 I won a bid on a ring from auction riot.com, I still have not received the ring and it was paid for on the same day I won the bid plus shipping cost. I have written and sent 3 e-mails to [email protected] which is who I paid for the ring. I still have heard nothing at all from them, I also have e-mailed auction riot.com customer service but have not heard anything from them either. Looks like I was ripped off !, I am trying to determine which better business bureau to contact to complain to them also. Thanks, Robert ( P.S. Please do not display my e-mail address ) read full review »

The product is very cute but the customer service at the franchisees (at least at Far Hills, NJ) and at the corporate office have had us tell them NOT TO DELIVER TO US! A friend wanted to send us one of their baskets of fruit to thank me for helping them with some PC problems (I know how to fix PCs... if you can't tell, I can't make nice LOOKING websites! But the content, at least here is what counts). So the Far Hills office calls to tell us they will be delivering a gift. I ask who it's from 3 times and it wasn't... read full review »

They will not stop sending me vitamins even after you have canceled the recurring order. Who is overseeing this company? A consumer-friendly company would be honorable. VitaPower is making a name alright, a VERY BAD one. If my dispute over the automatic charge to my credit card won't work, I may have to take legal action for unauthorized use. I wonder how many people would join together to sue this company. Maybe they better take care of their customers. read full review »

A car insured by Unitrin Direct totaled my car. It took 8 days for the claims rep to return our phone calls. On the 9th day, I was allowed a rental car for a week. The claims rep gave me a low-ball figure for my ruined car. It is not enough to purchase anything comparable to my vehicle. The claims rep lied to my husband on several occasions, yelled at him, hung up on him, refused to transfer him to a supervisor, told him he could care less about our problems, and will not add days to our rental car until we can find a car to buy. We have never... read full review »

We have bough the Whirlpool washing machine in 2003 and it is having some problem. I have registered a complain with Bangalore Karnataka India.Service center 10 days back and nobody has attended the complain. Complain No(Call No): 2701. One technician called Shabari (9243459417) from service center called up and with him I was enquiring about the timings they work and when is he going to come he behaved in a very rude way. He just doesn't have decency, He doesn't't know how to talk to the customer and I don't... read full review »

Don't know if this is possibly so standard as to be boring ... But I was dealing with Sames-Crow Ford dealership in Corpus Christi, Texas. The finance department was absolutely TERRIBLE regarding how they handled this all-cash sale. First, they told me that I HAD to have the car registered in Texas (even tho I am moving to North Carolina in about a month and already had an address there... They told me, straight, that this could NOT be done -- but I had it on good authority from two other dealerships that this was a routine... read full review »

My mother purchased me a Craftsman Riding Lawn Mower in 2005. Every since I had the mower it has had to be repaired so many times that I can not even count. Just in 2006 the repair man has been out to my house, March, April, May and June. It has had two head gaskets replaced and the engine has been replaced 3 times. The mower was not cheap and it should have never broken down. I am sick and tired of not getting anything done. All they tell me is to call the service department and get an apointment for them to come out to fix it. This mower i... read full review »

I received a phone call to my cell phone that I didn't recognize and I ignored it --- but then I googled it - and found your website. Back in December of 2005, some 7-8 months ago, someone else said this number was a repeat offender of unsolicited phone calls. Unsolicited phone call from 972-661-8208 - a Dallas exchange. I had only used this new cell phone number in emails to online extended car warranty companies, as far as I can recall...one in Maryland and the other one in Boston. NEVER AGAIN will I give out my cell phone number to a company. Don't know who sold it so fast, but it really irks me. read full review »

I had been a Wellness Plan client at Banfield Pet Hospital in Oxnard, CA for over two years when I decided to cancel the plan. I was told to come into the Banfield to pay the last two months and that vaccinations were due for my dog at which time I could cancel the plan. I paid the last months fee and was told that my plan was canceled. Two months later I was contacted by Banfield Oxnard and told that my account was two months late in payment. I discussed this with the manager who said that since I had the vaccinations I was now obligated to... read full review »

My wife and I recently purchased a 2006 Chevy Cobalt from Bill Heard Chevrolet in Columbus, Georgia. We left the car lot feeling certain that we were the owners of a new car and that they were taking our trade in - a 2004 Ford Taurus. It has now been 9 weeks and they have not found a financing company for our Cobalt. They say the purchase agreement I signed want allow me to take it back. But the worst thing is that they have sold my 2004 Taurus and have not even paid it off. Capitol One is calling because they say I am 2 months behind on my... read full review »

I had previously listed a complaint about Fairfield Resorts and had thought the matter had been "settled" but just found out today that it was a complete lie from one of their representatives. I had previously tried to warn all about dealing with Fairfield Resorts from the fact that, I was lied to during the sales presentation and that any payments you owe will be automatically deducted from your bank account. I was set up with automatic payments from Faifleld and was told there was insufficient funds in my account, and that... read full review »

I placed an order for wildflower seed on June 29. I received an email saying it had shipped on July 12. I have yet to see the package. I have sent about a dozen emails to them and have never received a response. The email specifically said "If you have any questions please contact [email protected]" so that's the address I used. But their web page says to contact them at [email protected] read full review »

Autumn Argus promised to ship a Sphynx cat to me in the UK under the passports for Pets scheme. I was told by Barbara that she had shipped to the UK before and she would get the blood tests started. This was back in Feburary 2006 .I sent her a $2140 deposit towards the cat and for the upkeep of the cat plus vet expences. I recieved a contract outlining the expences of keeping the cat for the 7 months duration of the pets passport etc. I contacted Barbara on the , to see when the cat was going to be shipped ,only to be told that she... read full review »

In April of 2006 I purchased 6 ATV's from a SUNL dealer thru EBAY. This dealer, who I will not name, has been so very helpful. I have no complaints at all about him. He has sent me box after box of parts for free. What absolutely floors me, is how incredibly poorly these things are made. My kids are all average sized, ranging from 6 yrs old to 11 yrs old. They only ride them on the weekends in our 4.5 acres of flat as can be grass yard. No jumps, tricks, rough riding, nothing. These things have been an endless headache for me. I seriously... read full review »

August 9th purchased hp computer package for my daughter to take to college. She moved and installed new computer only to find out that it didnt work. Called hp customer Hotline and tryed to communicate with a tech in india. Who after alot of trouble shooting decided the network card was defective.my daughter then called me in tears to try to figure out what to do. I then called the customer number to see if i could receive some customer service. I was dreaming! I was connected to an employee from india who was very rude and unconcerned i then... read full review »

Lies, lies, & you guessed it...more lies and all from Honda & it's ad campaign claiming 49/50 MPG on their touted 2006 Honda Civic Hybrid. We fell for the sales pitch & hype when we plunked down $27,000 in April '06 for our new Honda Civic Hybrid. Turning out to be Truly a bad move, as we have never seen anything over 34 MPG & it's currently 32 MPG. A far cry from their deceitful and misleading claims. After confronting our Dealership (Penske Honda with this information, one of their staff (an obvious trouble... read full review »

We purchased a Sirius S50 receiver from Circuit City in December 2005. It was no longer working by June 2006. We took it to our local Circuit City for repair and they denied us becuase we bought the unit online. The online service rep. referred me to Directed Electronics for repair. We sent our unit in on July 3, 2006. Directed has had it ever since. Every time we call you you say it will be 2 more weeks. The level of run around we have been given is completely unacceptable. Noone is standing behind this piece of garbage receiver. Not the... read full review »

In July 2005 Chase claimed I was 30days late on my payment increasing my interest rate to 27%, my bank payment history showed I made a payment for the month of July also in April 2006 I made a payment of two thousand at the time I had a balance of over four thousand, on my May 2006 statement the balance was over 3 thousand dollars more than one hundred of fees was added. Chase stated on my Credit Report I'm 90day late. Which is ruining my credit. I closed that account over 2yrs, no matter how much money I pay, my balance never goes under... read full review »

In November 2003 we purchased a Kenmore Elite Dishwasher Model #16473. Within the year we noticed that the counter- top just above the dishwasher was bulging out due to the steam which went straight up into the countertop. I called the Sears in Glendale, AZ that we purchased it from and was passed from one person to another for months. In June 2005, Sears sent a technician out who wrote "Vent damaged counter refer to manager and selling store" Goldwing Appliance co. determined that it was installed correctly. I was referred to Sear... read full review »