Afni
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Category: Business & Finances
Contact Information 3110 MLK Drive, Bloomington, Illinois, United States
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Afni Reviews
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August 13, 2007
Verizon Bill Fraud Of Bill
August 14, 2007
I receive a negative inquiry on my credit report from AFNI, INC for an original creditor Verizon. I have never had an account with Verizon. This company AFNI has made my life and credit score pure hell. This negative collection reporting has taken my credit score from 701 (good) to 573 (very poor) score rating. I am in the process of buying a house and I just keep receiving denials about my credit having a collection debt, which I knew this was not true. So I order my credit report to find out this company AFNI had put a collection of a bill for 1,846 from original creditor Verizon. I alert all 3 Credit Bureau of this company AFNI, reporting a delinquent account to my credit. Again I do not have an account with this company and further more I do not even own a cell phone or home phone number in my living area they do not even offer Verizon service. I spoke with a representative name Charlene with AFNI, per representative this was a bill in Lynchburg, VA for a phone number in 1994 I have not live at the address they provided nor had a phone number of 804 for Lynchburg VA. Lynchburg VA area code has been 434 for the past 10 years. When speaking to the representative she stated that Verizon brought out some company with this bill of 1,846.00 and they had the account open in January 2006 and recently reported the collection to the credit bureaus July 2007. Never once I had any type of collection nor any reporting to the bureaus about having any thing from Verizon or AFNI it all of sudden pop up on credit report; no statements, no itemized bill or nothing was sent to me. Speaking to about 10 representative of Verizon Wireless and Verizon as well as the fraud department they could not provide anything for the account number or my social security number. This company AFNI has made my life miserable as well as ruin my credit. The problem with Verizon they are allowing this company to use their name and to continue to practice fraudulent tactics using there company name. I have spent money and time just to clear my name and seem like I am not getting anywhere. Per Charlene she said the company take this information from a public record but would not provide me with the company that have such public record she stated it's only for collections agency. This is a complete fraud to consumers and ruining people credit reports and scores. Never once have I had a debt reported to the credit bureau in reference to any type of bill for Verizon or AFNI. Please Complaints.com let the publics know what this company is doing to people lives.
Thank You
John Banks, Virginia
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August 12, 2007
Fraud and cheating!
Thanks to everyone for posting their complaints about this company. I just received a notice stating that I owe them $2008.35 for a Verizon phone bill. The phone number they've stated on the notice does sound familiar but it is clearly a number that I probably had over 10 years ago. I have reported the company to the Fair Credit Reporting Bureau and I will be calling them and threatening legal action if they DARE report me to collection agencies. This is insane. Thank God for the internet because I would have never known that other individuals were being scammed in the same way.
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August 11, 2007
Collection of $944.84!
I think I have everyone beat. This company sent me a letter saying that I owe Verizon $944.84. Here is the funny part, I lived in NY about 25 years ago and never had a phone because I moved out my mothers home to NJ and had a phone under my married name. If anyone finds a lawyer that is interested in suing these bastards for doing something like this PLEASE post it.
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August 6, 2007
Fraud and cheating!
Today receive a bill for 844.52 from afni... representing Verizon New york... Tried calling for over 1 1/2 hours... just on hold... please hold next representative can assist you... what representative? Anyway, I work for Verizon... so I call the 890 number on my bill... The bill is for a phone number that I never had. Also, the bill was sent to my maiden name (15 years ago), my 1st name spell incorrectly... helllooo... The rep was very nice and advised me to contact transunion so this doesn't affect my credit... calling the better business bureau... will keep you updated!
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August 3, 2007
Collection letter!
Received collection letters from AFNI regarding Verizon telephone service for multiple accounts dated from 1994 to 1998. I really doubt the authenticity of the charges since common sense business practices would not allow a customer to open successive account while carrying balances from previous accounts. I can't understand how Verizon would open a new account for an individual while have an unpaid balance from a previous account.
I'm afraid this is a scam!
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July 29, 2007
Old Alltel bill!
Back in March of 2007, I received a letter from Afni, Inc. demanding payment for an old cellular bill. Immediately, I contacted the "creditor" (Alltel) and asked for a copy of the $344.28 bill from over 6 years ago. Alltel told me that since the account was closed, they could no longer provide me a bill/statement.
I have asked that (Afni, Inc) prove this bill and they cannot do so either. They ask me dumb questions like... did you ever have Alltel service? Obviously this is all a confusing ploy intended to extract what money they can out of people who can't/won't do their homework.
The bottom line is that if there is a legitimate charge, there is a legitimate bill/statement. Unfortunately, the amount of money we are discussing is too low to hire an attorney. After seeing the hundreds of complaints in this forum I am convinced that something must be done.
Feel free to contact me if you are interested in teaming up and shutting down this ridiculous company.
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July 25, 2007
Fraud & cheating company!
I received a Collection Notice from Afni, Inc. on 6/29/07 saying that I owed Verizon California Inc. $268.43 on a phone number that I had 10 years ago. So I called them and they told me that my Verizon account had been turned over to them for collection. My first thought was to pay the amount owed or at least a settlement amount, as I did not want this to reflect on my credit. After some thought I asked AFNI, to send me proof/validation that I did owe this account to Verizon, and they told me they would be the end of July. I did not get proof from them, instead I received another letter dated 7/17/07, asking for payment again. This time I decided to call Verizon and have them check their records for any amounts outstanding that I may have owed them. They could not find any records of any amounts I owed them. They told me to call AFNI, back and speak to the Verizon liasion, which I did call them and they told me anyone could help me and that the Verizon person there is for cell phones only and not land line phones. I know now that I do not owe this money after reading other complaints filed on behalf of this Company, they were just trying to see how much money they could get from me. I am glad now that I did not send them any money. I am going to write that letter to them, disputing this debt that I found on this complaint board.
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July 25, 2007
Poor service!
I too have received a notice from this "company" claiming that I owe money to Verizon of Maryland for a phone number that we disconnected years ago after the death of my great aunt. The phone belonged to my great aunt who's outstanding bills were paid for by her estate not long after her death - Verizon was not one of the debts nor have we received anything from Verizon between then and now to indicate that money was owed. To top it off, the notice from AFNI is addressed to my great aunt but at my current address. I sent them a certified, receipt request letter that stated just this, highlighting the fact that this is not my debt and to stop contacting me.
I don 't have high hopes that this will suffice after reading other posts to this site but I will see what happens.
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July 25, 2007
Instructions
Below is a good format to use when dealing with Afni or other scam debt collectors. Another 'Verizon' scam. I have never had Verizon as a phone carrier and I have never even owned a cell phone! I haven't lived in the state they claim its from for over a decade. It seems they figure Verizon's customer service is bad and went back 10-12 year old phone books and mass-mailed out these 'chain letters' with random amounts to many people figuring at one point we all had / have a cell phone and are or have been Verizon customers. If you use the below letter, make sure you send it certified mail and send copies of your reply and their letter(s) to the Illinois and your home state Atty General's office as well as file a complaint with the US postal service. DO NOT give them any information such as ssn, phone #, drivers license, etc.
Afni, Inc.
P.O.Box 3427
Bloomington, IL 61702-3427
Re: Dispute of Collection Action: Case # <insert acct #>
On <date> I received a written notice of the claimed debt, a copy of which is attached.
This is to inform you that I dispute the debt because <explain here>. I am hereby requesting that you confirm the fact that I owe this debt as required by any applicable state and federal laws. Please contact the creditor to obtain verification.
In addition, under the provisions of state and federal Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), and related consumer statutes, I am hereby instructing you that you are to cease collection of the debt while efforts are made to obtain verification. Until you resolve this error with the creditor, you should neither contact me nor anyone else except the creditor about this collection.
Furthermore, any reporting of this matter to a credit reporting agency is premature. Until you have investigated my dispute, you should not relay negative information to a credit reporting agency. If negative information has already been reported, you will need to notify the agency to remove said report until the investigative process is over so that my credit report remains accurate, or at the very least, my credit report should be updated to reflect my dispute.
Your next contact with me should be either notice that the creditor has failed to provide verification of the debt and that the matter has been closed or that you believe that this debt is valid and are providing proof of my responsibility. If the former, please confirm that I am not being held responsible for the debt in writing and also that if the account has already been noted on my credit report, that you will contact the bureau(s) in question to have the account removed. If the latter, I expect that you will provide me with an explanation as to why you have decided not to remove this account from collections and a copy of all documents relevant to the debt such as the application, bills, records of communications and payments, and any other data that indicates my responsibility.
I am instructing you not to contact any third parties such as my employer, neighbors, friends or family members. In addition, you may not contact me by phone at work or at my home about this collection activity. All future correspondence should be sent to me in writing.
I am also forwarding a copy of this letter and all correspondence to the Illinois and <your home state> Attorney General's offices and The U.S. Postal Inspector.
I look forward to your acknowledgment that you have received this notice by <date allowing 2 weeks for response>.
Sincerely,
---------------------------------------
your name
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July 24, 2007
Fraudulent demand for payment!
My daughter had an account with Cingular many years ago, which, after the telephone stopped working, she canceled and went with another company. In addition, at that time, she was a minor. This happened over 5 years ago. Mysteriously, Cingular has no record of the cancellation and has turned the account over to AFNI which has started harassing her for a payment in excess of $450.00, which she does not owe. They even lied to her, saying she had made a payment on the account within the past year or so, knowing that the collection, if valid, would be barred by the statute of limitations. Despite repeated demands for some type of verification and itemization, all requests have been ignored. I would like to hear from anyone else that has had problems with this company, as I am gathering information for a formal complaint with the Florida Attorney General's Office for investigation.
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