CUTOFF MY BALANCE WTHETHER IHAVE NOT USE AIRTEL LIVE MUCH MORE THAT HE DISPLAY ME .IHAVE NOT USE MORE NET BT MY BALANCE IS CUT AND NOT REFUND

I am using AIRTEL prepaid connection. I have internet package balance and SMS pack as well. When I am sending messages from SMS pack, main balance is not supposed to be reduced. Every day I charge and immediately my charged amount is being coming to zero when I am using the SMS services. I do not have any other services active.
First of all, getting the customer care executive online is a tough job on AIRTEL CUSTOMER CARE which is worst in the country. With most difficulty, I could catch them after my continuous trails of 2 hrs and she admitted that and my main balance is getting deducted even without using calls. As she can't do, call was transfered to her supervisor and for the next 20 min he did not come online. Then I had to cut the call.
This is one type of cheating and AIRTEL has started a bad practice of looting people. If any AIRTEL executive can verify my complaint of ( 8374778839) fom Hyderabad.
I would be grateful if any one can solve this issue as I am unable to reach to AIRTEL CUSTOMER CARE NUMBER

har mahine problen aati hai airtel office me bill jama karte hai to bhaa ka computer hang ho jata hai..or bill ki tarik nikal jati hai. ye problem har mahine aati hai

Dear Sir, I am used your airtel sim 7 years My mobil number is 9936491007 of Airtel Service. (ie 12 April 2011) onwards outgoing calls not functiong. In this regards today (13 April 2011) I submitted my application to Airtel office, Ranipur Haridwar U.K. India- 249403

sir my complaint number 574379.and my contact number 9993460287, 9754347979, sir 6to10 march ko maine net katne ko costmer care ko bola tha .mujhse kha gya tha ki apka bill 10 march ke baad count nahi hoga or bill abhi bhe aa raha hai .krapya es bari mai dyan de...