Today I receved a call from bank of America from the card services dept . the representative was calling my cell phone requesting to talk to some body else, so I told him he had the wrong number, he got really upset and started asking me if I speak inglish and he was saying this is america, I felt desrespected and hang up, the same rep call me about 4 more times screaming "white power" I hang up again and decided to cantact a manager, after calling 5 times and explaining my situation both customer service reps and managers hang up on me several times, I called another departament and I a manager took my complaint.

With the check 21 system...checks deposited to my Bank of America account are still being held for 10 days. I will call and get verification from my clients that the money has been deducted from there account...yet, BOA still holds MY MONEY and will not let me withdraw...let me be clear, BOA has my money but will not let me use it...is this illegal? If not, we need to make it illegal. What was the check 21 system put into place for if not for faster, better access to our money. I got my statements for 2008 out and I ran over 150, 000.00 through my account...would I not be a valued customer at this point? At what point am I a valued customer? Well, nothing left to do but close my account and switch banks...too bad for you BOA!

I have had an account With Bank of America, (before the two mergers as Bay Bank and Bank of Boston) for 17 years. I have had the odd overdraft charge because of my neglect yet i have have never complained or asked anything of them until today. Yesterday, my credit card payment was mysteriously taken from the WRONG account, an account i use for daily atm items. (coffee gas meals etc)
This mysterious ERROR caused, 7 OVERDRAFT CHARGES AT 35.00 EACH FOR A TOTAL OF 245.00 !!! I called and said that the automated bill pay had switched accounts on me, they said call back tomorrow we will straighten it out. Well i called, they won't admit the mistake, and have credited me 60.00 lousy bucks. So they screw up and charge me 185.00 . These are ludicrous times. I am moving everything from bank of america... no more credit card, no more morgage, no more personal or business account. RUTHLESS
EVIL GREEDY CORPORATION this "BANK OF AMERICA" RED
WHITE AND BLUE TO SCREW YOU TO THE MOON.
this ends my rant.

thanks for listening.

I WENT TO THE BRANCH TO CASH A PAYROLL CHECK DRAWN ON THEIR BANK. BECAUSE I DON'T HAVE AND WILL NEVER HAVE AN ACCOUNT WITH THEM, THEY CHARGED ME $6.00 TO CASH A CHECK. WHEN I TRIED TO GO UP THE CHAIN OF COMMAND, TO GET THE FEE WAIVED, I WAS CONTINUALY TREATED WITH DISRESPECT. WHAT HAPPENED TO CUSTOMER SERVICE???

Bank of America has the worst customer service workers I have ever dealt with. The Bank charged me 35 dollars for a 50 cent over the limit swipe. I was over 50 cent in my account and the bank charged me 35 dollars and the customer service agnts refused to reimburst me the fee for such a small charge. The agents did not review my account at all before making a final decission.