I have an auto loan with GE Money Bank. In November 2008 I authourized a payment for $405.00. Well, the next day they took out another $415.00 out of my checking account since they now have my account information. Not only that they attempted to take out $229.00 a few days later and another $229.00 two days after that. Ofcourse by then my bank account was raped and caused over $275.00 in NSF fees. I called several times and faxed them the information that they requested. Here it is mid January 2009 and have not had this issue solved by them. On top of that they still call me and state that I am late on my payments!! I suckered in and made another payment to stop the computerized harassing phone calls. I spoke to the collections manager Caleb Hanger and told me that they were looking into the unauthorized withdrawals. Again it is now over two month's later. I got Caleb Hangers direct number from an employee and call him everyday regarding my situation. I leave him messages because he either is never in the office or totally disregarding my phone calls.
It appears that it is O.K. for them to get away with taking money out of your account without authorization which to me is illegal and don't even care about following up on THEIR customers complaint. What is a person do when this occurs? My next step is to get lawyers involved. I have already filed a rippoff report and going to call the Better Business Beurau. Dont deal with this finance company! Just google GE money bank ripp off and see all of the others that are in a similar situation!!

I made a payment on tuesday January 13th of $800 to my consumer HHGREGG CC, which is managed by GE Money BANK, and the money has been deducted from my checking account, but still today January 16th, the available balance has not been updated. I called the customer service and this rep, Michelle, who I think needs to learn better English, stated that unfortunately the payment has been received but available balance not ready yet. Then I asked for a supervisor, and after 20 min wait, she said that funds some times take several days because of banking transfers...HELLLOOOOOO, we are in the 21st century!!! Is the money traveling in a car pulled by donkeys???
This is the worst bank experience I ever had, but no one can do anything against them, it is a real shame.

I have been a good paying customer. I faithfully make a payment each month and even pay more than the required amount due in-order to pay the account off faster. The problem is, the date due is BEFORE I get my unemployment check. Therefore, it does not matter how much money I send it is being eatten up by a $39.00 late fee and an larger finance charge added to the account each month. I have written to the El Paso, TX., office -no reply! I called CS today (1/2/09) and was told that there is no way they can change the due date in the system. That is VERY strange!! All companies I deal with can do that -- so now we know HOW --- GE is making all their money off us poor souls who needed to purchase something with a credit card and we are being punished for it! -- CS told me make a payment on-line, then send another payment after the 12th of the month and that will get posted early for the next month. I'll actually be ahead according to CS. ----- I'll give it a try just to see if this will help save me money.

Are you kidding me? When are the credit card companies going to start acting more responsible and honest about their practices? I recently got an opt out letter in the mail on December 30th saying that the interest rate would be raised on Jan 1st. Give your customers time to send the opt out back. Didn't we just give you 1 billion in bail out money? Why must the financial companies be so greedy and dishonest? Just keep on punishing the customers that pay the bills on time.

I HAD THE LOWES CREDIT CARD. I MADE MY FIRST PAYMENT THROUGH SOME CRAZY PAY THING ONLINE. TO MAKE THINGS EASIER FOR ME, I STARTED PAYING DIRECTLY FROM MY BANK ACCOUNT THAT I HAVE HAD FOR OVER 10 YEARS. I MADE 2 PAYMENTS IN OCT ($30) ($30), 1 IN NOV ($60). I WAS GETTING CALLS SAYING MY BILL WAS NOT PAID, HOWEVER, THE MONEY LEFT MY BANK AND WENT SOMEWHERE. GE MONEY CLAIMED TO NOT HAVE THE MONEY AND HAD NO IDEA WHERE IT WAS, BUT IT WAS NOT IN MY BANK ACCT. MY BANK GOT INVOLVED AND WE CONVERSED MANY TIMES WITH GE MONEY TO TRY TO FIND OUT WHERE MY PAYMENTS WHERE. FINALLY, THE INFORMATION CAME BACK. I HAVE A RTG CARD, THAT I OWE $0 MONEY TO. NOT KNOWING GE MONEY BANK OWNS (LOWES AND RTG), GE MONEY PUT THE MONEY ON MY RTG ACCT AND CLAIMED THEY HAD NO IDEA HOW THIS HAPPENED. THEY TRIED TO PUSH IT ON ME SAYING MAYBE I PUT THE WRONG INFORMATION IN MY BANK. IMPOSSIBLE, THE INFO CAME STRAIGHT OFF OF A BILL I GOT FROM LOWES THAT HAS NO INFO ABOUT MY RTG ACCT AND I OWED $0 TO THEM-NO WAY. THE MONEY WAS THEN TAKEN OFF OF THE RTG CARD AND SUPPOSEDLY PUT ON MY LOWES ACCT. IT SHOWS ON THE RTG ACCT THAT THE MONEY WAS TAKEN OFF, BUT LOWES CLAIMS THEY ONLY GOT $90 AND THEY CLOSED MY ACCT AFTER I SPOKE WITH A CUSTOMER SERVICE REP WHO SAID MY ACCT WAS FINE, ALL CHARGES WERE TAKEN OFF, LATE FEES, OVER DRAFT-EVERYTHING. SHE EVEN SOLD ME CARD PROTECTION AND I GOT THE PAPERWORK IN THE MAIL. I MADE ANOTHER PAYMENT ($30) FROM MY BANK ACCT, BEFORE I KNEW ALL WAS WELL AND THERE WAS NO MORE PROBLEMS. LAST WEEK, I WENT TO LOWES TO PURCHASE A FEW THINGS AND MY CARD WAS DECLINED!!! $0 BALANCE $0 CREDIT-------GE MONEY BANK CLOSED MY ACCT TO COVER THEIR WRONG DOING AND I STILL HAVE MONEY MISSING ($30) THEY CLAIM TO NOT HAVE. THE CUSTOMER SERVICE REP WENT TO GET HER SUPERVISOR BUT HE NEVER GOT ON THE PHONE, SHE SAID ISSUES ON MY CREDIT, WHICH IS THE SAME THINGS ON MY CREDIT WHEN I APPLIED FOR THE LOWES CARD, WHICH TO ME IS A BUNCH OF BULL. THEY SCAMED ME AND TO COVER THEIR BUTTS, THEY CLOSED MY LOWES ACCT WHICH IS UNDER $500, BUT MY OTHER ACCT IS WELL OVER THAT. NOW WHO IS BEING SCAMED?