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jerie
September 8, 2009
unauthorized charges
About a month ago I paid $0.99 for a number search from Intellius. When I agreed to pay the $0.99 it clearly stated that I would only be charged that amount and what the charge would show up as on my card. Now I have a charge of $19.95 showing up on my statement for some sort of ID protect. This is not the amount quoted to me? I see that there are a numerous amount of complaints about this company and this scam it appears to be running. With enough light brought to this situation maybe others will be warned and us who have been "scammed" be refunded our money!!!
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EMMinFL
September 2, 2009
Fraud
HERE IS THE GUY WHO IS TAKING YOUR MONEY! HE IS NOW CEO OF INTELLIUS.
Jain, Naveen
41, Self made
Source: Software, Microsoft
Net Worth: $2, 200 mil
Hometown: Medina, Washington
Marital Status: married, 3 children
Education: MA/MS from Xavier U
Raised in India, immigrated to U.S. 1982. Spent 7 years at Microsoft, left 1996: "Got tired of making billions for Bill." Founded InfoSpace with little financing: Internet content supplier provides horoscopes, stock quotes to AOL, Lycos, other Web sites. Public 1998. Fond of applying old business cliches to the Internet: "During the gold rush, the ones who made the money were the ones supplying the picks and shovels." InfoSpace isn't making any money yet--lost $22 million on sales of $37 million last year--but shareholders are: stock up 250% in the past year. Recently agreed to $4 billion merger with Go2Net. Also owns stakes in Mail.com, Xoom.com, ImageX.
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Monterey
August 12, 2009
ID Protection Scam
Intellius offers consumer reports on persons one is trying to locate. However, they are also offering an "ID Protection Trial" free for only seven days, at which point they bill the credit card you used for your consumer report for $19.95. My computer was attacked by Trojan viruses when the report downloaded, and as the ID Protect Terms were buried in such a way as to not find them, I thought no more of Intellius until I noticed the $19.95 charge on my account. An account with a bank I was no longer using, so the account is now overdrawn, and I have to pay $15 to leave the bank, or incur further charges. Upon reporting the incident to Intellius one day after they charged me, they refused to refund the money, even though I never used the service, nor do I intend to. This was a complete scam, and an easy way for them to steal $20 per person.
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LRoxana
August 7, 2009
Fraud
What can I do? I also had several charges from 24 protect fast 123. It's from INTELLIUS. I was looking for a friend, and they charged me .95 cents, then another 39 and 25 dlls. Today I got another 24.95 charge. I sent them an e-mail and no body answered me. How can I stop the charges?
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Lenny
July 21, 2009
Nightmare
The website indicates $19.96 for a backround check. After charging my credit card they charged me $49.95 and then the following month $19.95 for a membership I didn't want. Calling their customer service is a nightmare.
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spacechick
July 18, 2009
DO NOT USE THIS SERVICE!!!
DO NOT USE INTELLIUS.
THEY DO NOT PROVIDE YOU WITH CURRENT RECORDS.
YOU CAN'T GET ANYONE AT "CUSTOMER SERVICE".
THEY ARE ONLY OPEN FROM MON-FR. 9 - 4:30 P.M.
THEY DO NOT CONTACT YOU FOR AT LEAST 3 DAYS AFTER YOU HAVE PAID THEM, THUS THE 3 DAY LEGAL LAW THAT REQUIRES AN AUTOMATIC REFUND WOULD HAVE PASSED.
YOU HAVE TO GO THROUGH HELL TO GET A REFUND...IF YOU EVER GET ONE THAT IS.
NOT A REPUTABLE COMPANY. THEY SHOULD BE SUED.
SUSAN B.
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Intellius is the devil!!!!
July 9, 2009
Cancelled service but still got charged $19.95
I requested a reverse phone number lookup and paid $0.99 and they automatically signed me up for ID Protect service. HOWEVER, I cancelled it 5 days later (within the trial period) but they still charged my card $19.95. I called their "Help" numbers but it said, they are "temporarily unable to answer any calls"!!! THis is so frustrating...Can anything be done to stop them from continuing this scam????
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JJohn
June 15, 2009
19.95 for what?
I purchased a .95 cent people search. No where did i agree to a 19.95 service. But a month later 19.95 was deducted from my checking account without warning causing two NSF charges to my account. Not cool. It definitely feels like a scam, because there's no e-mail notification or product. I am going to file complaints with the FTC and the Washington state authorities. Right is right and wrong is wrong. Victims should organize a class action lawsuit against intellius.
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Joyce D. Enfinger
June 12, 2009
Stole money from my checking account
This company stole money from my checking account.
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REC
June 5, 2009
Fraud-
I tried this Intellius for a trial 48 cent test to find one phone number and ended up with 3 months worth of charges at $19.95 plus another company called Valu max also started charging the same $19.95 per month for 3 months. Be aware that they "may" be sharing your bank card info.
At least I have it stopped now by cancelling my bank account and notifing by banks fraud division.
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