I asked for a $0.95 service to look up my uncle's telephone # in Irving, Texas and did not ask for a membership to this company's services but they went ahead and charged my bank account $19.95 for a months service. I talked to a rep just now and she informed me I had a seven day period to cancel their service and their were no refunds given. She also said I had been sent three e-mails confirming my membership which I never received. There is a whole page of complaints on this company on the internet saying it is a scam and if I had known of that before I used it I never would have done so. I have been charged $0.95 for the initial service then today I checked my bank account and there was a $19.95 charge to their company which shocked me as I had never signed up for any extra services. The lady I talked with gave me a cancellation #23018684 for further charges but insisted their would be no refund for the initial $19.95 for the service I had been charged for this month. This is outright theft of service and I would appreciate your help in getting my money refunded. I am on Social Security and don't have enough money to harldly survive now. Thank you, Carey A Hill @ [email protected]

I am waiting for a return on unauthorized charges for the People Search. I am currently on hold on the telephone and cannot reach anyone. If this continues I will have to contact the Attorney Generals Office in my state. As I'm holding I am reading all the other complaints from very unsatisfied customers. Is this one of the companies my tax dollars is bailing out? I hope not.
I will be happy to help your company learn what good customer service is, because you currently don't seem to have skills in this area.

Company says no information, no charge. The information for the reverse phone number search I requested came back with someone who had the phone "several" years before. When I called with my concerns they told me to read the entire disclosure statement which says they might not have "current" information and that in such a situation there would be no refunds. I asked to speak to a supervisor and was informed that they do not accept calls. I sent an email to customer support stating my case and have never received a response. What is the difference between wrong information and no information? Complete ripp off!