So I made the mistake of trying an Office 2007 trial version. I figured if I didn't like it--or more likely, didn't see enough of a benefit to fork over the dough--I could always go back to my 2003 version.

WRONG.

The 2007 version installed "over" the 2003, incorporating the earlier version into itself. Now that the trial period has ended, the computer's office products are largely frozen: I can access documents, for example, but I can't edit them or even cut and paste the data. I'm told that the only way to go back to the way things were is to uninstall 2007 and reinstall 2003. Simple enough, except that at some point in the intervening years I lost the 2003 disks and theProduct Code Number.

It seems to me that the world's most sophisticated software company should be able to tell that I have a legitimately installed 2003 system below my now-frozen 2007 system. It seems to me that a company with a concern for its customers would set up the trial version of 2007 to automatically revert to the 2003 version if the customer chose not to upgrade.

But the real kicker is that I can't even contact Microsoft about this without losing money. They charge $49 to discuss, via email or phone, any problems you might have with the Office Suite, if you don't happen to have your product code handy.

It's as if I walked into a car dealership, was enticed into trying out a new car for a few days, then when I returned it got told that not only could I not get my old car back but that I couldn't even complain to the dealership about it without being charged for the privilege!

I sure love your computers but it think i should got a mac instead. one reason i should get a mac is my computer crashes like a bizzilion of times and that annoys me allot mac dont crash often.

I checked my credit card bill and saw a charge from Microsoft billing bill.ms.net for 39.99 that I did not authorize. I used my credit card for a one time purchase of points for my boyfriend and apparently they took it upon themselves to charge me for something I didnt buy. I googled it and apparently I am not the only one with this issue. I will have to take care of this on Tuesday because of memorial day but I wanted to file a complaint so no one else would have to deal with this. I will no longer be purchasing anything with my credit card from them and most likely wont buy anything at all in the near future

I tried to use the MSN Bing cash back program and have still never received a penny. Somehow they say they put the money in my normal email account - not possible.

Trying to get customer service out of Microsoft is impossible. Their own switchboard says they do not know the telephone number to any department or to customer service. No department seems to take responsibility for anything. They read the problem ticket and transfer to another department.

What a terrible company!

I have just bought an xbox 360 elite it is my second xbox after the first one had the rings of death for the second time... I have had my new xbox for about four weeks and it is already stalling I would of thought with all the technology that the product would of improved and not overheat anymore but i was mistaken. If no-one can help me on fixing this situation i guess i will have to change the company i buy my products from as it doesn't seem microsoft is improving its technology... look forward to a reply...