I recently purchased prescription eye glasses and sun glasses. I had to make 4 trips to get my eye glasses because the lens were incorrectly cut. twice. On my last visit today, they were still wrong and I had to purchase additional frames when I had already spent over $300.00 orignally. My complaint is not with the Walmart store in Valdosta, GA but with whoever they have to send the lens to to have them cut. They used to do their own lens cutting and I never had a problem. I have used them for over 20 years. Including the additional cost for another frame, I took days off work to go get then since I work out of town. This is not acceptableand should be looked into.

I have worked with Walmart for 10 years and in those 10 years I have seen far too many changes that have been made. Some for the good but recently for the bad.

Example: Taking the fabric department out each store. Where I live, we have a lot of people who buy fabric and will be and are very upset that the fabric department will be gone within the next 4-5 months.

We have these score cards that if you work in a certain area of the store that you can't go up to help run a register when they need the help. Walmart says that it is far better to be cross-trained in various areas then to be only trained in one. Ha! With this new structure that will be coming and is taking place now if you are cross trained you can't go help out up front, which makes it bad for the customers who have to stand there and wait in those long lines. I would love to be able to run register to help out when they are needed but, noooooo because of this stupid new system, I am not allowed to do it any more but, on Christmas Eve when the store closed at 8 p.m. that evening, I was allowed to run register. I guess the "rules" change from one day to the next. It also depends on who you are and whether or not you are buddy, buddy with the management as to how the rules get bent. There is so much that people don't know about Walmart and how things are run at the store that I work with, it's unreal as to what goes on behind the doors of this particular store and how the employees are treated. If people truly new what goes on behind a Walmart store, they wouldn't shop there at all.

Recieved a Wal-Mart visa card non reloadable and have tried to use it 3 times but it was declined started off with 50.00 down to 41.00 and have never been able to use it. Went to the Wal-mart store to get help but got nothing. Called the 877-937-4098 and got nothing. Called the store back and talked to a customer service asso. and got nothing. Ask for a manager waited on the phone and they hug up on use so we still know nothing .
Are they someone out there that knows how to get information on these cards. The customer at the store said there had been no complaints but I ran across this big page of complaints about your wal-mart cards so maybe you need to train your employees on how to help the customers with these cards that you sell.

Once I went into WM to get toe-nail clippers. The Asian lady sent me to another deptment. I don't think she understood English. I finally found someone who spoke English, she showed me where all the clippers were. As I was leaving the store, another customer was complaining to the lady at the door about her bad experiences for that day. Another time I went in to get a baby shower gift card. There was none in English. An AMERICAN girl that works there went into the back and found one for me. Another time I went in for a can of WD-40. There were three employees standing around laughing, talking about a party the night before. I ask them were the WD-40 was. One said, "You might try automotive", another said, "You might try house wares", I said, "Yes, and I might try K-Mart" I turned and walked out. I went to K-mart and the employee took me to where the WD-40 was. My horror stories could go on and on. I have found that the employees that WM hires, can't speak or understand English. They are rude, cude and ignorant. What has happened to OUR country? I don't believe Sam would be happy the way his kin is running store. I for one WILL NOT be visiting any WM again.

This is not a complaint i dont no another way to contact you. My name Tangeria Mckinney im 16years old and i was wondering can you help me. I have a mother that is very hard working with 6 kids she have a 2yr old, 10yr old, 12yr old, 13yr old15yr old and me and christmas is coming up and she really need help I will be very dissppointed to see my sisters and brothers unhappy on chrismas morning . Im writing you to ask can you help a little my 2yr old sister dont know much about chrismas but she did say she wanted a babydoll. You will be a big help if you help out and you will make my sisters and brothers happy and they will be very greatful for whatever you offer. Thank you!