Ok gang - I have had one problem with my Magic Jack and it was a issue with voice mail. One message and if anyone else called me - they got a mailbox full recording. Now - on to customer service, and I will be brutally honest here - the online support was effective for me. That being said, here is my advice to buying a Magic Jack. I too saw the infomercial. The first thing I did was google them. I can't believe that with all the people complaining here that they did not see the issues with credit card charges and take the... read full review »